Trading Floor Application Support Specialist

• This role is not open to Vendors or C-C.
• This role is on site on the trading floor.
• #LI-VB1
• Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts
• Monitoring and alerting of critical trading system environments
• Troubleshooting of complex systems issues
• Proactive identification and resolution of problem hotspots
• Development of tools and driving efficiency/stability improvements
• Accurate tracking of support effort to enable effective management reporting
• Release implementation and enforcement of change management policy
• Major Incident management and Problem Management

• Build and maintain partnerships with business stakeholders, application development personnel, and infrastructure contacts
• Monitoring and alerting of critical trading system environments
• Troubleshooting of complex systems issues

• Operating systems: Linux primarily
• ITIL Certification or performed in a role that demonstrates application of the principles
• Scripting languages: Unix Shell, Python
• SQL (intermediate level: multi-table joins, grouping results, stored procedures)
• Grid computing (e.g. Data Synapse), job scheduling (Autosys, Crontab) batch management
• Well rounded understanding of infrastructure disciplines (network, server, storage, messaging)
• Enterprise Monitoring - ITRS Geneos
• Documentation (Confluence)
• Experience with trading risk systems
• Familiarity with Bloomberg and Reuters

• Experience level: Experienced
• Minimum 5 years of experience
• Education: Bachelors

• Strong SQL, plus Python and Shell scripting
• L1 Trade Application Support
• Need high energy and ability to build relationships with difficult end users
• Degree and excellent written and verbal communication
• ITSM tools such as Service Now, Remedy or Symantec. Should know the Incident Management Lifecycle
• Capital Markets experience

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.