Senior Cisco UCS Platform Expert

Position: Senior Cisco UCS Platform Expert

Location: Bay Area, CA. Onsite from Day1. Need local Bay Area, CA candidates only. Relocation from close by locations is considered.

• Provides dedicated full-time technical expertise regarding the Cisco UCS platform and other DC platforms to include VMware Virtualization technologies.
• Represents PG&E as a key contact for product information and can provide incident/issue resolution for Tier 1-3 tickets and can provide assistance with driving Tier 4 tickets for OEM facilitation.
• Can provide proactive information to client regarding recommended patches, updates, and configurations and can execute change events as required by PG&E.
• Provides QBR summary updates.
  • Provides technical assistance and response on Cisco UCS environment by addressing Tier 1, Tier 2, Tier 3 issues/incidents (creating tickets or working assigned tickets)
  • Can submit, monitor, and drive Tier 4 incidents to OEM support (Cisco TAC)
  • Provides technical assistance on UCS configuration and architecture
  • Provides technical assistance on other DC equipment, as required.
  • Builds and maintains core technical knowledge runbooks
  • Provide subject matter expertise regarding Cisco UCS Server hardware and various connectivity (iSCSI)
  • Provide subject matter expertise regarding Cisco Hyperflex Data Platform, its data writing and reading processes, and data optimization
  • Understand Cisco UCS service profiles and can create and manage service profile templates
  • Provide information on Cisco UCS firmware updates
  • Can assist with and maintain Cisco UCS backups
  • UCS, Vmware, UCCE (not necessary), UCS environment hypervisor