Principal Customer Solutions Engineer | Contract | 100% Remote | Max Rate $65 on C2C

Overview

Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

.NET
Agile
Amazon Web Services
Budget
CICS
COBOL
Change Management
Cloud Computing
Collaboration
Communication
Conflict Resolution
Continuous Delivery
Continuous Integration
Critical Thinking
Customer Facing
Customer Relationship Management (CRM)
DevOps
Docker
Emulation
End-user Training
Enterprise Software
GitHub
IBM DB2
IBM I
IBM IMS
IT Management
JCL
Java
Jenkins
Kubernetes
Linux
Mainframe
Microsoft Azure
Microsoft SQL Server
Microsoft Windows
Migration
PL/I
PL/SQL
PostgreSQL
Problem Solving
Project Management
Relational Databases
Relationship Management
Sales
Software Development Methodology
Team Leadership
VSAM
z/OS

Job Details

Job Title: Principal Customer Solutions Engineer
Location: Remote (US)
Duration: 12 Months+ Contract

Overview

We are seeking a Principal Customer Solutions Engineer who is creative, curious, and passionate about delivering exceptional customer experiences. This is a senior technical leadership role responsible for post-sales deployment of Rocket products, including technical implementation, customer training, and ongoing relationship management. The ideal candidate is a strong technical leader with deep experience in mainframe modernization, distributed technologies, and cloud platforms.

Key Responsibilities

  • Lead technical solution implementation for assigned customer projects

  • Serve as the primary technical point of contact; communicate status, risks, and technical solutions effectively

  • Guide clients in setup, configuration, and administration of Rocket products

  • Deliver customer training and provide ongoing technical mentorship

  • Conduct code reviews, estimate project requirements, and ensure architectural compliance

  • Collaborate with project managers and cross-functional teams on resource planning

  • Differentiate product defects vs. enhancements and escalate as needed

  • Manage multiple projects, budgets, and client relationships independently

  • Identify opportunities for extended services and consulting engagements

Technical Requirements

Mainframe Experience:

  • COBOL and/or PL/I programming

  • IBM CICS, IMS, JCL subsystems (system or application level)

  • IBM Db2 for z/OS, IMS DB, VSAM/QSAM

Distributed Systems Experience:

  • Relational databases: Db2 LUW, SQL Server, PostgreSQL, Oracle

  • Operating Systems: Windows, Linux, Unix

  • Cloud Platforms: AWS, Azure, Google Cloud Platform

  • Containers/Platforms: Docker, Kubernetes, OpenShift

Additional Skills:

  • Mainframe migration tools/methodologies (emulation, code conversion, re-platforming)

  • Agile engineering practices & DevOps tools (CI/CD, GitHub, Azure DevOps, Jenkins, AWS CodePipeline)

  • Enterprise application development (Java, .NET, Web) is a plus

Qualifications

  • 15+ years in IT (including project management, team leadership, application lifecycle, or change management)

  • Senior-level skills in at least two of the following:

    • Enterprise application development (Java, .NET, Web)

    • IBM i application development

    • Database technologies (Oracle, SQL Server, Db2)

    • i5/OS, Windows, or Linux OS

  • Strong problem-solving, critical thinking, and troubleshooting abilities

  • Excellent interpersonal, communication, and customer-facing consulting skills

  • Previous consulting and travel-oriented experience required

Travel

  • Up to 20% travel required

Why Apply?

This role offers the opportunity to work on complex mainframe modernization projects, collaborate with enterprise clients, and lead technical solutions across cloud, DevOps, and containerization technologies in a high-impact consulting role.

Apply Now if you have the expertise to lead enterprise customers through successful deployments and deliver business-critical modernization solutions.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Anagha Techno Soft