EHR Inpatients Order Analyst

Overview

Remote
On Site
Hybrid
BASED ON EXPERIENCE
Contract - W2
Contract - Independent

Skills

SANS
Reporting
Tier 2
Nursing
Health Care
Salesforce.com
ProVision
Interfaces
Analytical Skill
Information Systems
Usability Testing
Hardware QA
Production Support
Evaluation
Workflow
Customer Service
Business Operations
Project Management
ServiceNow
Multitasking
Epic
Testing
Writing
Management
IT Service Management
Change Management
Healthcare Information Technology
ISO 9000
System On A Chip
IT Consulting
Artificial Intelligence
Data Analysis
Application Development
Cloud Computing
Cyber Security
Digital Marketing
ERP Management
Software Development
Web Development
UI
User Experience
System Integration Testing
Google Cloud Platform
Google Cloud
Oracle

Job Details

Title: EHR Inpatients Order Analyst
Duration: 12 Months Contract (100% REMOTE with occasional onsite visit as and when requested)
Location: CA


Scope of Work:
-Support Clients on build requirements for Epic Inpatient work
-Participate in weekly standing design team and operational meetings with Client/all Health division's serving as an Orders/Inpatient lead for HIT
-Take on all requests and incident work related to CalAIM requirements and reporting (within Inpatient)
-Assist and facilitate agenda meetings with Client and Health IT that relate to operational or improvement of EHR system processes
-Be able to support the county Health IT core working hours (weekdays 8 hour daytime shift)
-Serve as a representative member for Orders team in review, testing, and implementation of new functionality, updates, and new system implementations

Requirement:
- 2 to 10 years of experience working with Epic Orders and or other Epic Inpatient modules
- 2 to 10 years of Tier 2 direct build support of physicians and nursing in a healthcare system working with Epic
- Experience of full lifecycle implementation support for an Epic application/system - Maintained Epic certification in Orders at minimum
- Experience with employing Service and Change Management standards in a healthcare IT setting (e.g. via ServiceNow, Salesforce)

Qualification:
-Ability to identify, analyze, and recommend improvements and enhancements to operational processes, system automation, and information flows to ensure greater integration of functions within the organization.
-Coordinate security workgroups, ensure integrity of the system's security infrastructure, and provision security for users.
-Serve as the first point of contact for users, customers, and vendors on EHR-related issues; troubleshoot problems and respond to inquiries.
-Support assigned interfaces and ensure interfaces meet the needs of end users. Perform a variety of analytical duties in the design, implementation, and maintenance of EHR information systems or applications.
-Implement testing requirements and process, facilitate end user testing, hardware testing, and maintain test environments.
-Participate in the evaluation of new application releases, test new applications and system upgrades.
-Install or upgrade software applications; and troubleshoot software and application related problems.
-Interact with end users and vendors on project design issues and work to resolve vendor production support issues.

Skills & Abilities:
-Epic software applications.
-Design, implementation, testing, updating, maintenance, evaluation, and analysis of system configuration, system setup, and application tables.
-Clinical applications and regulatory standards, a wide range of application functionality, content, and associated workflows.
-Customer service principles.
-Policies, procedures, and business operations.
-Principles and procedures in project management and project management methodologies.
-ServiceNow or similar ITSM system vendor support experience. Skill/Ability to: Interact with and work collaboratively with multidisciplinary teams.
Learn and retain knowledge of all assigned applications. Troubleshoot application issues and system errors.
Multi-task complex work assignments. Follow standards for naming and number conventions and security classifications.
Configure, implement, maintain, and evaluate Epic applications and platform. Design, modify, and implement testing process.
Create security classification templates. Communicate effectively, both orally and in writing.
Prioritize effectively and manage time efficiently. Lead meetings and resolve conflicts.
Understand ITSM and Change Management policy for Health IT

About Us:
InterSources Inc, is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.