Application Administrator I

RESPONSIBILITIES:
Kforce has a client in Lake Mary, FL that is seeking an Application Administrator I. The ideal candidate will assist in maintaining and troubleshooting virtual systems, applying OS patches and upgrades, and supporting network connectivity across a multi-site infrastructure. This role requires problem-solving skills, adaptability, and the ability to work collaboratively in a dynamic enterprise environment.

Responsibilities:
* Assist in the setup, configuration, maintenance, and management of the Risk Management software and supporting systems- i.e. RiskLink (RMS), Touchstone (AIR), RiskInsight (KCC)
* Routinely execute performance analysis, system administration, and maintenance of multiple software systems
* Create and maintain technical documentation and standard operating procedures about implementations, integrations, configurations, security, upgrades, patches, and maintenance
* Develop scripts, workflows, or processes to automate manual tasks
* Liaise with other IT teams for system upgrades, disaster recovery, and maintenance of the underlying infrastructure on a per needed basis
* Correspond with application vendor as priority level of response
* Maintain platform-related knowledge of new features and opportunities
* Attend team meetings to stay informed about process changes and new initiatives
* Provide the roadmap on the application upgrades and lead the execution of the upgrade process
* Respond to support incidents and independently provide support and troubleshooting as a priority one dedicated resource for the Risk Management department.

REQUIREMENTS:
* Experience with troubleshooting RiskLink (RMS), Touchstone (AIR), RiskInsight (KCC) and associated systems in an on-prem environment preferred
* Ability to perform well and professionally in a demanding, high performance IT organization
* To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
* Relevant education and/or training will be considered a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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