IT PM

Seeking a highly organized and motivated Project Manager to lead

our IT User Support team. The ideal candidate will be responsible for overseeing projects that enhance user support services, ensuring that our IT support operations run smoothly and efficiently. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of IT support processes.

Develop, implement, and manage project plans for IT user support initiatives.

? Define project scope, goals, and deliverables in collaboration with stakeholders.

? Monitor project progress and adjust plans as necessary to ensure successful

completion.

? Lead and mentor the IT User Support team, fostering a collaborative and high-

performance work environment.

Bachelor's degree in information technology, Business Administration, or a related field.

? Over 10 years of experience in IT, including more than 5 years as a Project Manager

specializing in application support and service management.

? Proficient in the Applied Systems or Vertafore products, such as Epic, Sagitta,

BenefitPoint, ImageRight, etc.

? Exceptional communication and interpersonal skills.

? Proficiency in project management tools and software (e.g., Microsoft Project, Jira,

Trello).

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.