mgr engineer - workforce management

Job Summary and Mission

At Starbucks, our mission is to inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time. Starbucks Technologists work to achieve this mission through use of cutting-edge technology delivered to our partners, customers, stores, roasters, and global communities. We are looking for a strong engineering leader to join our Workforce Management Technology group to support Starbucks mission and values.

As an engineer manager, you will contribute to the development of our next-generation Workforce Management (WFM) system that is leveraged by 240,000+ partners (employees) across 10,000+ locations (e.g., stores, roasteries, manufacturing plants, and distribution centers) in the United States and Canada. The Starbucks Workforce Management solution optimizes store operations and partner's work-life balance by providing intuitive and advanced planning, forecasting, scheduling, time & attendance, and labor analytics cloud-enabled and mobile services. The solutions you will be leading must be able to handle information at a global scale and integrate with other cloud-based Starbucks systems (SaaS, PaaS).

Responsibilities

• Leading and managing a team of software engineers, including hiring, mentoring, and performance management.
• Overseeing the planning, execution, and delivery of software projects, ensuring they are completed on time, within scope, and according to quality standards.
• Providing technical guidance and direction to team members, assisting them in problem-solving and decision-making, and ensuring adherence to best practices and coding standards.
• Allocating resources effectively, including personnel, budget, and technology infrastructure, to support project requirements and team goals.
• Communicating with stakeholders, such as clients, product managers, and executives, to understand requirements, provide updates on project status, and address concerns or issues.
• Identifying and mitigating risks that may impact project success, such as technical challenges, resource constraints, or changes in requirements.
• Continuously improving software development processes and methodologies to increase efficiency, productivity, and quality of deliverables.
• Collaborating with other teams, such as product management, design, quality assurance, and operations, to ensure alignment of goals and effective coordination of efforts.
• Supporting the professional development of team members through training, mentoring, and opportunities for growth and advancement.

Qualifications

• Bachelor's Degree in Computer Science, or related technical discipline
• 8+ years experience in modern languages such as Java, JavaScript, Python
• 6+ years of experience designing, building , and supporting mission-critical, highly scalable, highly available , and fault-tolerant enterprise-level applications on cloud platforms such as Azure, Google Cloud Platform, AWS, or similar platforms.
• 5+ years of Engineering leadership experience in delivering complex, time-sensitive enterprise initiatives across organizational boundaries
• 5+ years of Engineering leadership experience in big data technologies such as Hadoop, Spark, Kafka, Databricks, or similar distributed computing frameworks and NoSQL databases.
• 5+ years of technical leadership experience in data modeling, data warehousing, and enterprise data integration techniques.
• 5+ years of Engineering leadership experience in DevOps practices and tools for automation, configuration management, and continuous integration/continuous deployment (CI/CD).

Preferred Qualifications

• Experience designing and building solutions that integrate with enterprise workforce management platforms (BlueYonder, UKG, Legion, Infor).
• Retail and/or quick service restaurant (QSR) industry experience.
• Experience leading, coaching, and managing geographically dispersed teams.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at