Overview
On Site
Full Time
Skills
IT Operations
Service Delivery
Tier 3
Provisioning
Workflow
Communication
OS X
IOS Development
Enterprise Software
Scripting
Bash
Python
AppleScript
Mobile Device Management
Master Data Management
Endpoint Protection
Regulatory Compliance
Computer Networking
Virtual Private Network
Authentication
Cloud Computing
Identity Management
Microsoft Azure
Performance Management
Project Management
Preventive Maintenance
Management
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Oracle Application Express
Apex
Job Details
Job#: 2074782
Job Description:
Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions.
Apex has an opportunity for a Senior Help Desk Specialist. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at .
Here are the details:
Position: Senior Help Desk Specialist
Location:10 Park Plaza, Boston MA 02116
**Candidates Must Already Sit Locally In New England**
Project Duration till December 31st, 2025 w/ possibility of extension
Rate: Negotiable Based on Experience
Job Description:
Our clients IT Operations is seeking a seasoned Mac Endpoint Engineer with expertise in Jamf Pro to contribute to the enterprise management and support of macOS devices. This contractor role will work closely with and take direction from the Endpoint Engineering Senior Technologist, supporting broader team initiatives from Service Delivery while providing high-level technical expertise on Apple systems in the enterprise.
Responsibilities:
Execute macOS management strategies utilizing Jamf Pro under the direction of the Endpoint Engineer Senior Technologist.
Provide Tier 3 support for escalated macOS issues, including troubleshooting complex problems.
Assist in deploying and optimizing macOS environments, including zero-touch provisioning.
Ensure security compliance for Apple devices, including integration with Apple Business Manager and endpoint protection policies.
Automate workflows using Bash, Python, or AppleScript to streamline processes.
Document technical procedures and contribute to user-friendly resources for IT staff.
Collaborate with cross-functional teams to align Apple technology solutions with business needs.
Work with vendors to set clear expectations, keep communication open, and ensure they meet agreed-upon service levels. Raise issues when needed and collaborate on solutions to support business goals.
Must-Haves:
10+ years of experience in macOS enterprise support.
Advanced expertise in Jamf Pro.
Deep understanding of macOS, iOS, and Apple Business Manager.
Familiarity with enterprise software packaging and deployment.
Scripting skills (Bash, Python, or AppleScript).
Experience with MDM, endpoint security, and compliance.
Knowledge of networking, VPN, and authentication protocols.
Experience with cloud-based identity management (Azure AD, Okta).
Previous experience supporting IT initiatives in a structured, enterprise setting.
Ability to execute tasks efficiently and collaborate in a team-driven environment.
Candidate Requirements:
In-Office requirement at 10 Park Plaza, Boston, three days a week.
Monday - Friday, 9 am to 5 pm.
Additional Benefits:
For this opportunity, you will also be eligible for benefits through Apex for the contract period, 401K, medical/health benefits options, a W2 hourly rate, weekly pay, and direct deposit.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions.
Apex has an opportunity for a Senior Help Desk Specialist. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at .
Here are the details:
Position: Senior Help Desk Specialist
Location:10 Park Plaza, Boston MA 02116
**Candidates Must Already Sit Locally In New England**
Project Duration till December 31st, 2025 w/ possibility of extension
Rate: Negotiable Based on Experience
Job Description:
Our clients IT Operations is seeking a seasoned Mac Endpoint Engineer with expertise in Jamf Pro to contribute to the enterprise management and support of macOS devices. This contractor role will work closely with and take direction from the Endpoint Engineering Senior Technologist, supporting broader team initiatives from Service Delivery while providing high-level technical expertise on Apple systems in the enterprise.
Responsibilities:
Execute macOS management strategies utilizing Jamf Pro under the direction of the Endpoint Engineer Senior Technologist.
Provide Tier 3 support for escalated macOS issues, including troubleshooting complex problems.
Assist in deploying and optimizing macOS environments, including zero-touch provisioning.
Ensure security compliance for Apple devices, including integration with Apple Business Manager and endpoint protection policies.
Automate workflows using Bash, Python, or AppleScript to streamline processes.
Document technical procedures and contribute to user-friendly resources for IT staff.
Collaborate with cross-functional teams to align Apple technology solutions with business needs.
Work with vendors to set clear expectations, keep communication open, and ensure they meet agreed-upon service levels. Raise issues when needed and collaborate on solutions to support business goals.
Must-Haves:
10+ years of experience in macOS enterprise support.
Advanced expertise in Jamf Pro.
Deep understanding of macOS, iOS, and Apple Business Manager.
Familiarity with enterprise software packaging and deployment.
Scripting skills (Bash, Python, or AppleScript).
Experience with MDM, endpoint security, and compliance.
Knowledge of networking, VPN, and authentication protocols.
Experience with cloud-based identity management (Azure AD, Okta).
Previous experience supporting IT initiatives in a structured, enterprise setting.
Ability to execute tasks efficiently and collaborate in a team-driven environment.
Candidate Requirements:
In-Office requirement at 10 Park Plaza, Boston, three days a week.
Monday - Friday, 9 am to 5 pm.
Additional Benefits:
For this opportunity, you will also be eligible for benefits through Apex for the contract period, 401K, medical/health benefits options, a W2 hourly rate, weekly pay, and direct deposit.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.