Overview
Remote
On Site
$40 - $50 hourly
Contract - W2
Contract - Temp
Skills
SDK
Objective-C
Java
JavaScript
Git
JIRA
Confluence
Android Studio
Debugging
IOS Development
Android
Unit Testing
Continuous Integration
Version Control
Customer Support
Articulate
Customer Facing
Attention To Detail
Research
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client that is seeking a fully remote Support Engineer to join their team.
Summary:
The client is looking for an enthusiastic and fast learning Support Engineer to engage with both our Customer Support and Engineering teams to provide a highly technical customer support experience for our customers. The candidate should have some experience with developing apps on these platforms to be able to assist customers with queries and problems they encounter with the integration. While this is primarily a customer support role, it will also require significant engineering aspects for activities like developing sample apps, or sample code, debugging customer issues, understanding the SDK code and applying that knowledge to solving customer issues.
REQUIREMENTS:
* 1-2 years with Objective-C, Java, JavaScript
* Experience providing guidance and validation of software solutions that will allow some of the largest companies in the world to do more business online
* Some experience in mobile app development on both iOS and Android; Ability to use tools like Git, Atlassian Jira and Confluence, Android Studio and X-Code
* Debugging iOS and Android apps
* Unit testing/code reviews/CI/source control
* Customer support experience
* Clear and articulate communicator of technical issues
* Great customer facing skills, both phone and email
* Team player who works effectively with others
* Detail-oriented and desire to learn/research/understand
* Ability to work with geographically dispersed teams
* Ability to accept criticism and provide feedback (including code reviews)
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a fully remote Support Engineer to join their team.
Summary:
The client is looking for an enthusiastic and fast learning Support Engineer to engage with both our Customer Support and Engineering teams to provide a highly technical customer support experience for our customers. The candidate should have some experience with developing apps on these platforms to be able to assist customers with queries and problems they encounter with the integration. While this is primarily a customer support role, it will also require significant engineering aspects for activities like developing sample apps, or sample code, debugging customer issues, understanding the SDK code and applying that knowledge to solving customer issues.
REQUIREMENTS:
* 1-2 years with Objective-C, Java, JavaScript
* Experience providing guidance and validation of software solutions that will allow some of the largest companies in the world to do more business online
* Some experience in mobile app development on both iOS and Android; Ability to use tools like Git, Atlassian Jira and Confluence, Android Studio and X-Code
* Debugging iOS and Android apps
* Unit testing/code reviews/CI/source control
* Customer support experience
* Clear and articulate communicator of technical issues
* Great customer facing skills, both phone and email
* Team player who works effectively with others
* Detail-oriented and desire to learn/research/understand
* Ability to work with geographically dispersed teams
* Ability to accept criticism and provide feedback (including code reviews)
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.