IT DevOps Analyst

The IT DevOps Analyst reports to the Vice President of System Development and supports application development, deployment, and monitoring through Continuous Integration and Continuous Delivery (CI/CD) pipelines and infrastructure automation. The role frequently collaborates with senior developers, solution architects, and infrastructure teams to enhance cloud workflows and application observability using modern tools and practices.

The successful candidate will embody and work to reinforce MAA's Core Values. Those values include:

• Appreciating the uniqueness of each individual
• Communicating openly and with integrity
• Embracing opportunities
• Doing the right thing at the right time for the right reasons

Duties and Responsibilities

• Maintains and enhances CI/CD pipelines using Azure DevOps
• Assists with the deployment of application code across development, test, and production environments
• Collaborates with the infrastructure team to write and manage Terraform scripts for cloud resource provisioning
• Implements monitoring and observability solutions using tools such as Application Insights, OpenTelemetry, and/or New Relic
• Follows established deployment practices and assists in evolving those practices over time
• Reviews build and deployment logs to identify errors and potential areas for improvement
• Documents DevOps processes and contributes to internal runbooks and playbooks
• Performs other duties as assigned to support the success of the team and business

Required Qualifications

• 1-3 years of experience in IT support, infrastructure, or development and a bachelor's degree in computer science, management information systems or related technical field required, or an equivalent combination of experience and education
• Foundational understanding of source control (Git) and basic scripting or automation concepts required

Preferred Qualifications

• Experience with cloud computing, DevOps practices, and infrastructure-as-code preferred
• Experience with Azure DevOps for builds and deployments preferred
• Exposure to automation tools (e.g., Terraform, PowerShell) preferred
• Familiarity with monitoring tools like Application Insights, New Relic, or OpenTelemetry preferred

Knowledge, Skills, and Abilities

• Knowledge of source control (Git) and basic scripting or automation concepts
• Knowledge of cloud computing, DevOps practices, and infrastructure-as-code
• Technical skills with Azure DevOps to build and deploy
• Technical skills with automation tools (e.g., Terraform, PowerShell)
• Ability to learn and apply technical depth in cloud and DevOps technologies
• Attention to detail and a proactive approach to identifying and resolving issues
• Ability to follow documented processes and work under the guidance of senior team members
• Ability to manage multiple tasks and adapt to changing priorities in a fast-paced environment
• Effective communication skills and the ability to collaborate with cross-functional teams
• Computer skills with Microsoft Office applications (Outlook, Word, Excel, PowerPoint)

Physical and Environmental Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.