Sr. Program Manager

Overview

Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)
No Travel Required
Unable to Provide Sponsorship

Skills

Acceptance Testing
Agile
Analytical Skill
Change Management
Clarity
Collaboration
Communication
Conflict Resolution
Dashboard
Decision-making
Documentation
Effective Communication
Extraction
Leadership
Management
People Management
Problem Solving
Project Documentation
Project Management
Quality Assurance
Requirements Elicitation
Sprint
Supervision
Team Leadership
UPS
Writing

Job Details

Program Manager – Technology Delivery & Requirements Leadership

Location: Tallahasse, FL / Hybrid / and or Remote
Employment Type: Full-Time / Contract
Experience Level: Senior (7+ years)
Industry: IT / Technology / Software Delivery

Position Overview

We are seeking an experienced Program Manager with strong requirements extraction, technical team integration, and hands-on delivery leadership. This role requires someone who can embed with technical teams, lead day-to-day coordination, and proactively drive projects from discovery through delivery.

The ideal candidate brings a balance of structured project management discipline, Agile delivery support, and clear communication across business and technical stakeholders.

Direct applicants only. No third-party or agency submissions will be considered.

Required Qualifications

  • Minimum 7 years of professional business experience

  • Prior management, supervisory, or team-lead experience

  • Proven experience writing, implementing, and maintaining project management standards and processes

  • Strong background in requirements elicitation and documentation

  • Experience reviewing and providing quality assurance on:

    • Requirements

    • User stories

    • Acceptance criteria

    • Process flows

    • Supporting documentation

  • Excellent problem-solving and analytical skills

  • Demonstrated project, time, and people management expertise

  • Strong written and verbal communication skills, with the ability to engage both technical and non-technical audiences at all levels

Key Responsibilities

Project Leadership & Coordination

  • Lead day-to-day project activities including task coordination, milestone tracking, dependency management, and issue escalation

  • Maintain project plans, schedules, workstreams, and delivery commitments

  • Proactively identify risks and blockers and drive timely resolution with stakeholders

Requirements Elicitation & Documentation

  • Facilitate workshops, interviews, and working sessions to extract business, functional, and technical requirements

  • Translate stakeholder needs into:

    • Clear requirements

    • User stories

    • Acceptance criteria

    • Process flows

    • Supporting documentation

  • Partner with technical leads to validate requirements for feasibility, clarity, and completeness

  • Adhere to established Agency Project Management Standards

Technical Team Integration

  • Embed with technical teams to understand:

    • Work in progress

    • Design considerations

    • Integration points

    • Constraints

  • Serve as a liaison between business stakeholders and technical teams

  • Support sprint planning, backlog refinement, and technical discussions

Cross-Functional Engagement & Resource Coordination

  • Ensure appropriate resources are engaged at the right time across business, technical, and vendor teams

  • Track action items, ownership, and follow-through

  • Facilitate effective communication and decision-making across all participants

Project Documentation & Communication

  • Develop and maintain project documentation, including:

    • Agendas and action logs

    • Decision logs

    • Technical discussion summaries

    • Requirements documentation

    • Status and progress reports

  • Deliver tailored status updates for executive, technical, and operational audiences

Agile Delivery Support

  • Facilitate Agile ceremonies (stand-ups, planning, demos, retrospectives) or hybrid delivery practices

  • Support backlog creation, refinement, and prioritization

  • Promote iterative delivery and continuous improvement

Tools & Systems

  • Hands-on experience with tools such as:

    • Jira

    • Azure DevOps

    • MS Project

    • Confluence

    • SharePoint

  • Build dashboards, reports, and metrics to communicate progress, risks, and performance

Quality & Change Management

  • Ensure end-to-end requirements traceability

  • Support change management by documenting impacts and decisions

  • Assist with User Acceptance Testing (UAT) coordination and readiness

Why Join Us

  • Work closely with both business and technical teams

  • Play a key role in delivery leadership and program success

  • Opportunity to influence standards, processes, and outcomes

  • Collaborative, execution-focused environment

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.