Senior Failure Analysis Technician for Medical Devices

Why engineering at Stryker?

At Stryker we are dedicated to improving lives, with a passion for researching and developing new medical device products. As an engineer at Stryker, you will be proud of the work that you will be doing, using cutting-edge technologies to make healthcare better. Here, you will work in a supportive culture with other incredibly talented and intelligent people, creating industry-leading medical technology products. You will also have growth opportunities as we have a culture that supports your personal and professional development.

Need another reason to apply? Check out these 8 reasons to join Stryker's engineering team:

We are proud to be named one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Who we want -

• Meticulous documenters. Detail-oriented people who enjoy maintaining meticulous documentation of medical device reports.
• Self-directed initiators. People who take ownership of their work to drive productivity, change, and outcomes.
• Collaborative partners. People who build and leverage cross-functional relationships to ensure accuracy and compliance in all documentation of complaint investigations.
• Dedicated achievers. People who thrive in a fast-paced environment and deliver quality results.
• Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
• Curious. People who seek to continue learning and developing.

What you will do -

• Perform failure analysis testing and measurement activities on devices and components to determine root cause of reported malfunctions from customer complaints, customer returned devices and components, production, and new product.
• Collaborate with team members to conduct and complete investigations.
• Use common electronic test equipment including digital multi-meters, oscilloscope, and medical device test equipment.
• Use specialized tools, including microscopes and X-rays to perform analysis.
• Maintain ownership and traceability of returned product
• May build and test mechanical models, electrical circuits and assemblies, software, and/or perform basic analyses requiring knowledge of scientific and/or laboratory techniques
• Compare results against predetermined limits and specifications
• Provide technical expertise to service reps and quality engineering teams
• Investigate customer complaints, including collaborating with others including service, sales, and at times customers to gather required information, perform device history review, and perform a quality assessment
• Write accurate and clear failure analysis reports and complaint investigations
• Support internal and external audits
• Support nonconformance and corrective and preventive action activities

What you need -

• Technical Associate Degree preferred
• Minimum 3 years relevant technical experience
• Electronic, electrical, and mechanical component troubleshooting experience
• Prior experience using common electronic troubleshooting tools including digital multimeters and oscilloscopes.
• Ability to read and understand electronic schematics.
• Prior experience with electronic and mechanical Medical Devices preferred
• Soldering skills preferred

Knowledge / Competencies -

• Knowledge of defibrillator products preferred
• Intermediate electrical and mechanical knowledge
• Knowledge of basic troubleshooting testing equipment, ie. oscilloscope, voltmeter, DMM
• Strong analytical and troubleshooting skills
• Strong communication skills; oral and written
• High level of computer proficiency

Workplace Requirements:

• Onsite

$ 31.41 - $43.46 per hour plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
About Stryker

Our benefits:

• 12 paid holidays annually
• Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
• Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits

About Stryker
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.

Know someone at Stryker?
Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program on our referral page

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.