Manager, Digital Product Management

Overview

On Site
Depends on Experience
Full Time

Skills

Management
Digital Product Owner

Job Details

What You Will Do:
The Manager, Digital Product Management leads a team of product owners responsible for the strategy, development, and optimization of SSFCU s digital channel. The Manager, Digital Product Management ensures that digital products align with member needs, business goals, and regulatory requirements, while delivering seamless, accessible, and secure user experiences across our public-facing website, account opening, and digital banking platforms.
What We Require:
Bachelor s degree in Business, Marketing, Information Technology, or comparable experience.
5+ years of experience in digital product management, preferably in financial services.
1+ years of experience in a leadership or people management role.
Strong understanding of product management best practices.
Proven track record of launching and managing successful digital products.
Excellent communication, collaboration, and stakeholder management skills.
Passion for member-centric design and digital innovation.
Advanced proficiency using Microsoft products, including PowerPoint and Excel.
Ability to create an entrepreneurial environment for the Digital Product team, and champion experience improvements leveraging insights and metrics.
Ideal Candidate Will Have:
Product management certification; Pragmatic Institute certification is a plus.
Experience with accessibility standards and inclusive design.
Familiarity with digital banking and account opening platforms, website management, and third-party fintech integrations.
Strong project management skills with the ability to multi-task and prioritize objectives. Experience managing vendor relationships.
Who We Are:
Security Service Federal Credit Union is an industry leader who has built a reputation of innovation, strength, and stability. We pride ourselves on discovering and developing employees who have exceptional character and a genuine passion for helping others. In return, we deliver a comprehensive total rewards package that supports the financial, physical, and emotional wellbeing of our employees.
Our Core Values:
All employees should demonstrate our SSFCU core values -- Caring, Innovative, Honest, Fair and Dedicated -- while providing enthusiastic, professional, and courteous service to SSFCU members and employees.
What We Offer:
SSFCU offers a comprehensive total rewards package. Benefit options include medical, dental and vision insurance; health savings and flexible spending accounts; company paid employee life insurance; supplemental life insurance plans; supplemental insurance plans for hospital and critical accident; short term disability; company paid long term disability; paid sick and safe leave, paid vacation, 401K match with immediate vesting, tuition reimbursement, employee tenure and award programs, access to an on-site fitness center or gym membership reimbursement program. Employees can participate in our award-winning Total Wellbeing program focusing on physical, financial and emotional wellbeing. We invest in our communities through our Volunteer Corps and in you, through ongoing growth and development opportunities.
Additional Information:
We are an EEO Employer that provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Security Service Federal Credit Union