Overview
On Site
USD 40.00 - 60.00 per hour
Full Time
Skills
Performance Management
Preventive Maintenance
Project Management
Mentorship
Training
Presentations
Enterprise Software
Vendor Relationships
Financial Aid
Legal
Internal Auditing
Artificial Intelligence
MI
Marketing Intelligence
Robotic Process Automation
Professional Development
Business Process
Software Management
System Security
Regulatory Compliance
Information Security
Auditing
Security Management
DevSecOps
Software Configuration
Unit Testing
Debugging
Software Installation
Database
Middleware
System Integration
Continuous Improvement
Risk Management
Documentation
Technical Support
Research
Application Support
IT Management
Information Systems
Testing
Analytical Skill
Multitasking
Microsoft SQL Server
Transact-SQL
SQL
Microsoft SSIS
SOQL
Health Care Administration
Learning Management
Video
Identity Management
Management
MASS
Communication
Marketing
Cloud Computing
Software Development
Salesforce.com
Business Analysis
Requirements Elicitation
Taxes
Life Insurance
Business Transformation
Law
Job Details
Solutions Engineer
Must live on Oahu, Hawaii
Contract employment | Monday to Friday, 8:00 am to 5:00 pm HST
Hybrid: Onsite 2 days/week
Description
Job Summary
The Enterprise Technology Solutions Engineer role serves as liaison between business users and technology services specifically in the enterprise applications space. A solution engineer uses extensive technical knowledge to offer software solutions, either off the shelf or custom built per client needs. Solution engineers work alongside other team members to present products to clients and answer technical questions they may have. A solutions engineer will provide technical support to administer, develop, and maintain an application. They also maintain a professional relationship with clients to learn challenges they are facing and implement updates according to those needs.
Essential Responsibilities
Solution Engineering Lead
Serve as a Technical Lead across major project initiatives supporting more than one application, platform, or system primarily in the following domains: Education Administration, Admissions, Electronic Health Management, Scholarship and Financial Aid, Learning Management, College and Career Readiness, Enterprise Risk, Safety and Security, Advancement and Alumni Relations, Marketing, Legal, Internal Audit
Support the ET Applications product and resource manager to identify, lead and execute strategies for operational efficiencies for ET managed systems and processes
Provides mentoring and training to Jr. engineers and analysts. Focused on standardizing and enhancing the discipline, practices, and processes for technical solutions engineering across Enterprise Technology.
Support the ET Applications product and resource manager to identify, lead and execute strategies for operational efficiencies for ET managed systems under identified domains
Assist and support other application support team members
Utilize extensive technical knowledge to design enterprise applications services offerings to business customers
Researching and creating new technical solutions for business partners
Presenting and aligning enterprise application solutions to business partners
Building and maintaining relationships with business customers in direct support of the application or solution
Partners with business customers to maintain and manage vendor relationships
Education Administration systems and processes across Admissions, Electronic Health Management, Education systems, Scholarship and Financial Aid, Learning Management, and College and Career Readiness
Non-Education Administration support systems and processes across Enterprise Risk, Safety and Security, Advancement and Alumni Relations, Marketing, Legal, Internal Audit
Apply next generation capabilities such as AI, MI, RPA as appropriate to add business value to the enterprise
Research solutions and proof of concept of next generation technology, attend professional development conferences and workshops to improve business efficiencies for the enterprise
System Security
Follow IT process/procedure controls to ensure separation of duties, proper sign-off, and documentation of critical business processes
Adhere to security and application management policies and support resolution of system security issues and errors
Maintain requested security configuration changes, ensuring compliance with internal IT control processes, and work with the Information Security Office during audits
Complete routine security transactions, including access change requests, user setup, and general security administration
Technical Configuration/Development
Work with Cross-functional and technical teams to design, build, maintain, and test Enterprise Applications and systems.
Experience with DEVSECOPS methodology and practices servicing as a technical expert in gathering requirements, designing solutions, and supporting test and deployment phases.
Provide technical support including application configuration/maintenance, code development or system configuration as needed for other Enterprise Applications and systems.
Plan and conduct reviews with business, technology, and external partners, incorporating feedback and ensuring thorough documentation of technical designs, requirements, and unit testing.
Conduct research and diagnosis on problems (including program debugging). Resolve application support issues.
Perform software installation, maintenance, and configuration (including software, OS, database engines, middleware, etc.).
Application Integration Support
Work with Cross-functional and technical teams to design, build, maintain, and test integrations
Assist with troubleshooting integration errors and issues.
Partner with Enterprise Integrations team in defining integration requirements and testing support for new integrations or existing integration changes and updates.
Recommend integration changes that would result in more cost effective/efficient operations.
Support other integration needs as assigned
General Support/Troubleshooting
Assists other ET team members to deliver on both operational or project related change requests and incident resolutions.
Partner with functional teams to understand day-to-day processes and monitor operational process gaps for continuous improvement and risk mitigation.
Ensure documentation is up-to-date and reflective of all changes implemented.
Provide technical support of an application (up to level 3 support). Gather information on reported problems. Conduct research and diagnosis on problems. Resolve application support issues.
Other duties as assigned.
Position Requirements
Minimum Qualifications - An equivalent combination of education and experience may substitute for the requirements listed.
Bachelor's Degree in Information Technology Management Information Systems or a related area.
Minimum 8 years of general IT experience supporting large complex systems
Working knowledge of integration technologies, capabilities, and developing/testing efforts.
Ability to learn new technology and concepts quickly with excellent analytical/technical aptitude.
Ability to multi-task easily and juggle priorities in an evolving environment.
Experience contributing to projects and managing assigned tasks.
Objective-oriented with dedication and commitment to job duties.
Strong verbal and written communication skills.
Highly motivated individual with good customer relationship & support skills.
Ability to maintain confidentiality a must.
Preferred Qualifications
Experience with SQL Server Database Development concepts - T-SQL, MS SQL Profiler, SSIS packages, etc.
Experience with SOQL Object Query concepts
Knowledge of enterprise technology systems and concepts which support business goals and strategic initiatives.
Technical experience and proficiency in systems that support one of these key business capabilities:
Education Administration systems and processes in the Admissions, Electronic Health Management, Student management, Learning Management, and College and Career Readiness
System configuration, development and administration on the Salesforce Platform or solutions on Salesforce
Enterprise Safety and Security systems that support Video Management, Access Management, Visitor management, and Mass Communication
Salesforce Marketing Cloud
Skills
software development, salesforce.com, configuration, coding
Additional Skills & Qualifications
Understanding of functional skills involved in business analysis, requirements gathering, and applications support. This person will initially support the EHR system but will eventually move on to other systems/projects.
Pay and Benefits
The pay range for this position is $40.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Honolulu,HI.
Application Deadline
This position is anticipated to close on Jun 2, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Must live on Oahu, Hawaii
Contract employment | Monday to Friday, 8:00 am to 5:00 pm HST
Hybrid: Onsite 2 days/week
Description
Job Summary
The Enterprise Technology Solutions Engineer role serves as liaison between business users and technology services specifically in the enterprise applications space. A solution engineer uses extensive technical knowledge to offer software solutions, either off the shelf or custom built per client needs. Solution engineers work alongside other team members to present products to clients and answer technical questions they may have. A solutions engineer will provide technical support to administer, develop, and maintain an application. They also maintain a professional relationship with clients to learn challenges they are facing and implement updates according to those needs.
Essential Responsibilities
Solution Engineering Lead
Serve as a Technical Lead across major project initiatives supporting more than one application, platform, or system primarily in the following domains: Education Administration, Admissions, Electronic Health Management, Scholarship and Financial Aid, Learning Management, College and Career Readiness, Enterprise Risk, Safety and Security, Advancement and Alumni Relations, Marketing, Legal, Internal Audit
Support the ET Applications product and resource manager to identify, lead and execute strategies for operational efficiencies for ET managed systems and processes
Provides mentoring and training to Jr. engineers and analysts. Focused on standardizing and enhancing the discipline, practices, and processes for technical solutions engineering across Enterprise Technology.
Support the ET Applications product and resource manager to identify, lead and execute strategies for operational efficiencies for ET managed systems under identified domains
Assist and support other application support team members
Utilize extensive technical knowledge to design enterprise applications services offerings to business customers
Researching and creating new technical solutions for business partners
Presenting and aligning enterprise application solutions to business partners
Building and maintaining relationships with business customers in direct support of the application or solution
Partners with business customers to maintain and manage vendor relationships
Education Administration systems and processes across Admissions, Electronic Health Management, Education systems, Scholarship and Financial Aid, Learning Management, and College and Career Readiness
Non-Education Administration support systems and processes across Enterprise Risk, Safety and Security, Advancement and Alumni Relations, Marketing, Legal, Internal Audit
Apply next generation capabilities such as AI, MI, RPA as appropriate to add business value to the enterprise
Research solutions and proof of concept of next generation technology, attend professional development conferences and workshops to improve business efficiencies for the enterprise
System Security
Follow IT process/procedure controls to ensure separation of duties, proper sign-off, and documentation of critical business processes
Adhere to security and application management policies and support resolution of system security issues and errors
Maintain requested security configuration changes, ensuring compliance with internal IT control processes, and work with the Information Security Office during audits
Complete routine security transactions, including access change requests, user setup, and general security administration
Technical Configuration/Development
Work with Cross-functional and technical teams to design, build, maintain, and test Enterprise Applications and systems.
Experience with DEVSECOPS methodology and practices servicing as a technical expert in gathering requirements, designing solutions, and supporting test and deployment phases.
Provide technical support including application configuration/maintenance, code development or system configuration as needed for other Enterprise Applications and systems.
Plan and conduct reviews with business, technology, and external partners, incorporating feedback and ensuring thorough documentation of technical designs, requirements, and unit testing.
Conduct research and diagnosis on problems (including program debugging). Resolve application support issues.
Perform software installation, maintenance, and configuration (including software, OS, database engines, middleware, etc.).
Application Integration Support
Work with Cross-functional and technical teams to design, build, maintain, and test integrations
Assist with troubleshooting integration errors and issues.
Partner with Enterprise Integrations team in defining integration requirements and testing support for new integrations or existing integration changes and updates.
Recommend integration changes that would result in more cost effective/efficient operations.
Support other integration needs as assigned
General Support/Troubleshooting
Assists other ET team members to deliver on both operational or project related change requests and incident resolutions.
Partner with functional teams to understand day-to-day processes and monitor operational process gaps for continuous improvement and risk mitigation.
Ensure documentation is up-to-date and reflective of all changes implemented.
Provide technical support of an application (up to level 3 support). Gather information on reported problems. Conduct research and diagnosis on problems. Resolve application support issues.
Other duties as assigned.
Position Requirements
Minimum Qualifications - An equivalent combination of education and experience may substitute for the requirements listed.
Bachelor's Degree in Information Technology Management Information Systems or a related area.
Minimum 8 years of general IT experience supporting large complex systems
Working knowledge of integration technologies, capabilities, and developing/testing efforts.
Ability to learn new technology and concepts quickly with excellent analytical/technical aptitude.
Ability to multi-task easily and juggle priorities in an evolving environment.
Experience contributing to projects and managing assigned tasks.
Objective-oriented with dedication and commitment to job duties.
Strong verbal and written communication skills.
Highly motivated individual with good customer relationship & support skills.
Ability to maintain confidentiality a must.
Preferred Qualifications
Experience with SQL Server Database Development concepts - T-SQL, MS SQL Profiler, SSIS packages, etc.
Experience with SOQL Object Query concepts
Knowledge of enterprise technology systems and concepts which support business goals and strategic initiatives.
Technical experience and proficiency in systems that support one of these key business capabilities:
Education Administration systems and processes in the Admissions, Electronic Health Management, Student management, Learning Management, and College and Career Readiness
System configuration, development and administration on the Salesforce Platform or solutions on Salesforce
Enterprise Safety and Security systems that support Video Management, Access Management, Visitor management, and Mass Communication
Salesforce Marketing Cloud
Skills
software development, salesforce.com, configuration, coding
Additional Skills & Qualifications
Understanding of functional skills involved in business analysis, requirements gathering, and applications support. This person will initially support the EHR system but will eventually move on to other systems/projects.
Pay and Benefits
The pay range for this position is $40.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Honolulu,HI.
Application Deadline
This position is anticipated to close on Jun 2, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.