Desktop Support Technician

  • San Diego, CA
  • Posted 3 hours ago | Updated 1 hour ago

Overview

On Site
$$19hr - $23hr
Contract - W2
Contract - 1 day((s))

Skills

Desktop Support Technician

Job Details

Job Description:

Pay Range: $19hr - $23hr

Responsibilities:
  • Deliver world-class IT support to onsite and remote executives.
  • Independently resolve complex, break/fix issues in person or via telephone.
  • Perform installations, replacements, upgrades, and other hardware/software related tasks as needed.
  • Setup and monitor high-priority executive meetings utilizing collaboration and AV services.
  • Provide technical support to Office Services as needed.
  • Provide recommendations regarding new technologies to better support all executives, and users.
  • Perform regular walkthroughs to provide proactive support to high visible individuals.
  • Acts as a resource for IT projects and initiatives in other functional areas as needed.
  • Receive and respond to incoming support requests in a timely manner including off hours.
  • Follow set procedures for logging, reporting, and statistically monitoring desktop operations.
  • Set reasonable expectations that can be counted on.
  • Present the facts transparently to promote collaborative solutions.
  • Working technical knowledge of current protocols, operating systems, and standards.
  • Strong written and oral communication skills with a focus on executive level support.
  • Analytical and problem-solving abilities, with keen attention to detail.
  • Self-motivated and directed, with the ability to effectively prioritize and execute.
  • Experience working in a team-oriented, collaborative environment.
  • Strong customer-service orientation with a focus on customer satisfaction.
  • Highest degree of professionalism and integrity.
  • Flexibility to be on call during off hours and weekends.
  • Ability to research and test new technologies and solutions.
  • Time management and organizational skills.
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