MPOS Support Consultant

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2

Skills

Microsoft POS systems

Job Details

Dear Applicant,
We are excited to share an excellent opportunity with one of our leading clients for an MPOS Support Consultant in Wilmington, DE Onsite
If this role matches your expertise, please apply with your most updated resume for consideration.
Job Title: MPOS Support Consultant
Location: Wilmington, DE Onsite
Duration: Contract Position
Job Summary:
We are seeking a skilled Microsoft POS Support Specialist to join our team, focusing on supporting clients operations. This role involves providing technical support for Microsoft Point of Sale (POS) systems, troubleshooting hardware and software issues, and ensuring seamless POS functionality to enhance customer service and operational efficiency.
Key Responsibilities:
  • Provide day-to-day technical support for Microsoft POS systems used at client s locations.
  • Diagnose and resolve hardware, software, and network-related issues related to the POS systems.
  • Configure and maintain POS terminals, peripherals, and related equipment.
  • Assist with software updates, patch management, and system configurations to ensure up-to-date security and functionality.
  • Collaborate with internal IT teams and vendors to escalate and resolve complex issues.
  • Ensure timely resolution of incidents and service requests related to POS systems.
  • Document issues, resolutions, and updates in the ticketing system.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Echo IT Solutions, Inc.