Overview
Skills
Job Details
Hi,
Hope you are doing good, this is Rajeev from FutureTech Consultants, LLC and I have a job opening with our direct client.
Please have a look at the below job description and let me know your interest. Please share me the latest copy of your resume.
Role: Sr. System Engineer
Location: Atlanta, GA (Onsite)
Duration: 12+ Months
Interview: Final Round (F2F)
Experience Level: 7-10 years
Note: Candidate should have good hands-on experience in VMWare & VDI.
Rotating Shifts:
How long is training 2 months however we will probably on day shift for 2 weeks then to night shift Thursday to Saturday with every 3rd Wed as well.
2nd shift may be Sunday to Wednesday Day shift 7am to 5pm, or 5am to 3pm (If they do need someone that needs time off they will ask the contractor to help fill those hours and that would be with notice).
Qualifications:
- The OCC Solution Center is the 7/24 IT support for Delta's Operations and Customer Center (OCC).
- This will be onsite only position.
- This is a 7/24 area the workdays and shifts will vary and include nights and weekends.
- Ability to work rotating schedules to accommodate 24x7x365 support is required.
- During training, position rotates through several shifts.
- After training, shift will be Thu-Sat midnights.
- Shifts are currently 0500-1700 and 1700-0500.
Skill Set:
- The OCC Solution Center team is responsible for all first and second level IT issues as well as install, move, add, and change (IMAC) requests supporting the IT infrastructure in the Operations and Customer Center (OCC).
- The ideal candidate will have knowledge of multiple operating systems, systems integration, systems architecture, programming languages, and demonstrated knowledge of the field environment.
- Experience with VMWare and VDI infrastructure desired.
- Experience with multiple ServiceNow modules is desired including Incident, Change, Asset, and Request.
- Must be able to move, on a regular basis, equipment that weighs up to 30 pounds.
- Candidate must enjoy working directly with end users in different positions and with different levels of technical expertise.
Responsibilities:
- Liaise between OCC Duty Director and IT.
- Collaborate with OCC Business IT team on application releases, troubleshooting, and user reported issues.
- Monitor, maintain, and troubleshoot OCC VDI infrastructure using VMWare and Teradici tools provided.
- Monitor, maintain, and troubleshoot OCC Radio infrastructure coordinating with ATL Radio, Delta Radio Shop and vendor Zetron.
- Maintain and troubleshoot A/V infrastructure provided by Baker Audio, escalating when necessary.
- Entitle, install, maintain, test, and troubleshoot, operating systems and software products.
- Configure, install, maintain, test, and troubleshoot hardware systems.
- Complete work orders as assigned.
- Create and monitor network/local print queues for all printers.
- Implement changes to platforms with minimal impact to the business by following established OCC procedures for VDI and physical infrastructures.
- Write, submit, and perform RFCs for OCC Solution Center work as assigned.
- Coordinate external vendor services.
Regards
Rajeev Mudakala
Sr. Talent Acquisition Specialist
FutureTech Consultants, LLC
5655 Peachtree Parkway, Suite 212, Peachtree Corners, GA 30092
Direct:
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