Technical Writer: Jira/Confluence

Description

We are looking for an experienced Technical Writer for our client in the Bay Area. This Technical Writer position will be a 100 percent remote and a part time role. We are looking for someone around 16-24 hours a week. In this long-term Technical Writer contract role, you will be responsible for creating, editing, and maintaining high-quality documentation that supports technical processes and projects within Jira and Confluence. This Technical Writer role focuses on clarity, organization, and usability of project documentation - translating active Jira workstreams into clear, human-readable documentation and maintaining well-structured Confluence spaces that can be easily consumed across the organization.

Responsibilities:

• Confluence Documentation
• Create, clean up, and maintain well-organized Confluence spaces

Design and enforce:

• Page hierarchy and navigation
• Templates and formatting standards
• Cross-linking for discoverability
• Turn evolving project information into clear, structured documentation
• Maintain documentation accuracy over time (ongoing maintenance, not just one-time cleanup)

Jira Review & Translation

• Work directly in Jira to understand:
• Ticket status
• Dependencies
• Risks and blockers
• Summarize Jira activity into concise, plain-English updates or reference materials
• Publish summaries in Confluence, Jira, or another lightweight format as appropriate
• Not responsible for creating or managing Jira tickets

Collaboration

• Partner asynchronously with engineers, PMs, and stakeholders to clarify context
• Identify gaps, inconsistencies, or outdated documentation and proactively address them
• Operate independently with minimal oversight

Requirements

• Strong, hands-on experience with Atlassian Confluence and Jira (regular day-to-day use)
• Proven ability to: Structure and maintain Confluence spaces and Translate Jira activity into readable documentation
• Excellent written communication and organizational skills
• Experience working independently in remote environments
• Comfortable using Google Workspace (Docs, Sheets)
• Background in technical writing, documentation management, or knowledge management
• Experience supporting engineering, operations, compliance, or regulated teams
• Familiarity with large or complex documentation environments

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.