ServiceNow System Admin

Overview

On Site
USD 70.00 - 85.00 per hour
Contract - Independent

Skills

Client/server
SAN
Tier 1
Tier 2
Help Desk
Servers
Unix
Linux
Microsoft Windows
Operating Systems
Reliability Engineering
Management
IT Service Management
ServiceNow
DoD
Privacy
Marketing

Job Details

Location: Fort Meade, MD
Salary: $70.00 USD Hourly - $85.00 USD Hourly
Description: Our client is currently seeking a skilled ServiceNow System Administrator to support the implementation, troubleshooting, and maintenance of IT systems. This role involves managing infrastructure, resolving technical issues, and ensuring optimal performance across client/server, storage, network, and mobile environments.

Key Responsibilities:
  • Provide Tier 1 and Tier 2 support for IT systems, including help desk and escalation services.
  • Monitor and maintain system health across servers, networks, and devices.
  • Configure and manage UNIX, Linux, and Windows operating systems.
  • Install and upgrade OS software; troubleshoot and enhance system reliability and performance.
  • Integrate ServiceNow with other enterprise applications.
  • Communicate issue status and resolutions to internal teams and agency management.


Required Qualifications:
  • Education: Bachelor's degree in a technical discipline (or 4 additional years of SA experience in lieu of degree).
  • Experience:
    • 10+ years as a System Administrator in similar environments.
    • 4+ years in IT Service Management (ITSM).
    • 2+ years working with the ServiceNow platform.
    • 1+ year integrating ServiceNow with other applications.
  • Certifications:
    • ServiceNow System Administrator Certification.
    • DoD 8570 IAT Level II Certification


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Contact:

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