Sr. AWS Engineer

Our Client, a Mortgage Financing company, is looking for a Senior AWS Engineer for their Reston, VA/Plano, TX location.

Responsibilities

• In this incident management function, you will manage incidents to resolution in a 24/7/265 environment using the Client approved incident management process.
• Effectively guide incident and triages calls from a technical perspective.
• Share technical details obtained from monitoring tools and dashboards to aid troubleshooting.
• Outline details of resolution activities.
• Recommend and implement improved processes.
• Provide timely status updates to stakeholders.
• Assist with postmortem related activities and support various efforts related to operational improvements.
• Manage efforts to maintain application in production, including troubleshooting stoppages, repairing bugs, documenting application performance, and coordinating with technology infrastructure management.

Requirements

• Bachelor s degree or equivalent
• 10+ years of working experience with different IT Infrastructure components such as Unix/ Linux Servers, Wintel Servers, AWS, networks, firewalls, routers, load balancers, VPN, Apache, web logic, LDAP, Active Directory, Exchange, Oracle/MS SQL databases, SAN, Virtualization, Email systems, Enterprise monitoring and access management solutions for single sign on.
• Subject matter expertise is not required and experience with at least eight of the above is preferred.
• Senior level hands-on working experience with Amazon Web Services (AWS).
• Understanding different layers of the AWS Infrastructure e.g. WAF, R53, CloudFront, Load Balancing, HA features.
• Proven methodical approach to problem identification, monitoring, problem solving and resolution.
• Ability to analyze different components of the infrastructure and application environments during Incident triage calls.
• Ability to trace transaction failures and debug the root cause in various layers of the AWS infrastructure and services.
• Aptitude to influence other technical teams on incident calls & articulate troubleshooting steps effectively.
• Experience & confidence working with all levels of management; excellent written and verbal skills.
• Able to quickly and concisely communicate with senior management on technical issues in non-technical terms and to run large conference calls during Incident calls with a wide range of personnel and management levels.
• Strong relationship management skills and aptitude to multi-task and work well in a high stress environment, both within teams and independently.
• AWS Solution Architect Associate or higher certification
• Monitoring and observability experience.
• Experience with monitoring dashboards for incident detection and alerting.
• Perform end-to-end analysis of transactions under an observability environment.

Why Should You Apply?

• Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.