Skills
• Knowledge of systems and software debugging. Experience using standard application development design, report, and project management tools. • Proven ability to install and configure systems specific to their software infrastructure. • Demonstrated ability troubleshooting software and system problems that involve software infrastructure modules and appropriately refers hardware issues. • Ability to monitor and maintain performance metrics for system features recommend and take corrective/preventative actions. • Demonstrated ability to direct and/or conduct implementation of enhancements or changes that may involve custom design, optional software, and third-party products to improve the efficiency and effectiveness of the systems. • Experience with configuration, change management, and testing activities. • Experience as an active team member in system-wide/cross-functional teams on successful technology projects. • Technical knowledge of all phases of software implementation and support. • Ability to deploy solutions to the operational production environment. • Bachelor of Science Degree in Engineering Technology, Computer Science, or equivalent from an accredited college or university. • Six years of experience supporting applications like Aveva/OSI PI, Client Smart Signal, Eta PRO, Client APM etc. • Proficient with Windows Server 2003\2008\2012 and strong technical (hands on) understanding of operating systems. • Demonstrated understanding of Active directory / DNS; User and User Rights management / File System Rights (NTFS Permissions); security configuration and implementation; group policy management; and backup systems/ data backup management. • Experience with relational databases and experience in Microsoft SQL Server and SQL scripting. |