Conversation Designer

  • Vienna, VA
  • Posted 23 hours ago | Updated 23 hours ago

Overview

Hybrid
$50 - $70
Contract - W2
Contract - Independent

Skills

Conversation Designer
IVR
NLU
conversation design
conversational AI
UX Content Conversation Designer
Dialogflow
Rasa
Voiceflow

Job Details

Job Title : Conversation Designer Location: Vienna VA (Hybrid)

Design end-to-end conversation flows for chatbots and other conversational interfaces like IVR.
Write conversational content that aligns with our brand voice and user needs.
Work closely with product managers, engineers, and researchers to define and implement conversation strategies.
Use data, user research, and testing to iterate and improve conversations over time.
Define intents, utterances, and response logic for AI/NLU systems.
Help establish and maintain conversation design guidelines and best practices.
Advocate for the user and promote accessibility and inclusivity in language.

Qualifications
2+ years of experience in conversation design.
Strong portfolio of conversational work (chat, voice, or multimodal).
Excellent writing and editing skills with an ear for natural-sounding language.
Understanding of design thinking, user experience principles, and accessibility standards.
Familiarity with conversational AI platforms (e.g., Dialogflow, Rasa, IBM Watson, Voiceflow, etc.).
Comfort with ambiguity and a collaborative spirit

Contractor - UX Content Conversation Designer creates engaging, user-centric conversational experiences for digital products and services

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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