Overview
On Site
Full Time
Skills
IT Operations
Performance Management
Executive Support
KPI
Resource Planning
Forecasting
Customer Satisfaction
Optimization
Research
Dashboard
Root Cause Analysis
Recruiting
Performance Metrics
Spring Framework
Curriculum
Computer Science
Analytics
Economics
Industrial Engineering
Information Systems
Reporting
Continuous Improvement
Project Management
Communication
Microsoft Office
Data Analysis
Python
SQL
Database
Macros
Job Details
Operations Analytics co-ops will work with analytics professionals supporting one of the following functions or departments:
Though individual responsibilities will vary by function, some examples are given below:
What you need to succeed (minimum qualifications)
Students are required to complete three alternating semesters of work and school; all rotations must be completed before the student's graduation. Note: Students are not permitted to work part-time hours and should refrain from taking classes and working as a co-op in the same semester. The full-time work schedule for this role, while remaining actively enrolled in an approved undergraduate curriculum, is as follows:
Fall 2025
Summer 2026
Spring 2027
* Please ensure that this alternating semester rotation works with your university, curriculum, and/or academic advisor before applying.
Enrolled in an Undergraduate program in pursuit of a Bachelor's degree in Computer Science, Analytics, Economics, Industrial Engineering, Information Systems, or similar 4-year degree program
Available for three alternating semesters for full-time work
Ability to report in-person to Delta's World Headquarters (Atlanta, GA) or willing to relocate each semester (housing stipends will be provided to students who meet the minimum criteria)
Team oriented and highly supportive of continuous improvement methodologies
Strong organizational, project management, and verbal/written communication skills are essential
Proficiency in Microsoft Office Suite and data analysis tools and concepts
Proficiency in Python, SQL or similar database query tool knowledge and Macro programming is strongly preferred
What will give you a competitive edge (preferred qualifications)
*
- Technical Operations (TechOps)
- Performance Management & Insights - Provide divisional and business unit KPIs, goals, Monthly Performance, Reviews, and various performance management activities including reporting, analysis, and metric creation.
- Analysis- Provide executive support and KPI analysis to understand and improve performance.
- Data Enablement- Mainly comprised of data engineers. Our team is focused on data curation and automated reporting.
- Resource Planning- Resource Planning is responsible for providing divisional, business unit, & departmental staffing simulations to support TechOps inclusive of staffing logic, demand forecast, & capacity calibration.
Though individual responsibilities will vary by function, some examples are given below:
- Measure current operational performance and/or customer satisfaction
- Identify optimization opportunities to reduce injuries and security line wait times
- Research, analyze and interpret operational data
- Develop new reports and dashboards and automate existing ones
- Perform reliability/root-cause analysis for parts and maintenance
- Evaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules
- Seek operational improvements to reduce aircraft taxi time and flight time
- Maintain, run and improve staffing models to support airport operations
- Provide strategic and operational support and develop performance metrics and goals
- Develop success factors and statistical evaluations of new procedures and systems
What you need to succeed (minimum qualifications)
Students are required to complete three alternating semesters of work and school; all rotations must be completed before the student's graduation. Note: Students are not permitted to work part-time hours and should refrain from taking classes and working as a co-op in the same semester. The full-time work schedule for this role, while remaining actively enrolled in an approved undergraduate curriculum, is as follows:
Fall 2025
Summer 2026
Spring 2027
* Please ensure that this alternating semester rotation works with your university, curriculum, and/or academic advisor before applying.
Enrolled in an Undergraduate program in pursuit of a Bachelor's degree in Computer Science, Analytics, Economics, Industrial Engineering, Information Systems, or similar 4-year degree program
Available for three alternating semesters for full-time work
Ability to report in-person to Delta's World Headquarters (Atlanta, GA) or willing to relocate each semester (housing stipends will be provided to students who meet the minimum criteria)
Team oriented and highly supportive of continuous improvement methodologies
Strong organizational, project management, and verbal/written communication skills are essential
Proficiency in Microsoft Office Suite and data analysis tools and concepts
Proficiency in Python, SQL or similar database query tool knowledge and Macro programming is strongly preferred
What will give you a competitive edge (preferred qualifications)
*
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