Overview
On Site
USD 27.71 - 32.09 per hour
Full Time
Skills
Customer Service
Help Desk
Communication
Mobile Devices
Printers
Inventory
Training
Microsoft Excel
Microsoft PowerPoint
Technical Writing
Technical Support
Information Systems
Computer Science
ITIL
S-PLUS
Operating Systems
Microsoft Operating Systems
Microsoft Windows Server
Network
Firewall
Routers
Analytical Skill
Android Development
Cisco
Active Directory
Computer Hardware
Configuration Management
Microsoft Office
Microsoft Windows
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
This is a full-time in-person role requiring local travel and occasional evening and weekend hours as job duties demand. Candidates must have reliable transportation and the ability to drive to remote job sites and offices in Southern Wyoming, Northern Colorado, and the Denver Metro Region up to 40%.
Essential Functions
Provide exceptional customer service to local and remote users through efficient and effective IT solutions.
Day-to-day administration and maintenance of the various technical systems.
Follow standard help desk procedures; log interactions; redirect or escalate problems to appropriate resources as needed; identify and escalate situations requiring urgent attention.
Assist the IT department when major disasters or major infrastructure changes occur, often by functioning as a Communication Command Center.
Functions as primary technical contact for all hardware problems.
Install, configure, and troubleshoot computer hardware, software, systems, networks, phones, mobile devices, printers, scanners
Recommend and schedule repairs, via vendors or hands-on.
Set up and provide regular support to remove sites.
Maintain proper inventory levels.
Training users on desktop applications like MS Office (Word, Excel, PowerPoint, etc.), and business-related applications.
Create and update technical documentation as needed.
Requirements
Education and Qualifications:
3-5 years of work experience in an IT support role
Coursework in Information Systems, Computer Science, or another technical related field. Relevant experience may substitute for coursework.
Certification in ITIL, A+, N+, and S+ is considered an asset
Self-starter with the ability to take initiative to recognize problems and resolve issues independently
Interest in gaining experience providing support for enterprise technology department
Reliable transportation to and from the work location every day
Current driver's license, valid for the past consecutive 12 months
Understanding of PC hardware with the ability to perform upgrades
Experience Supporting Windows operating systems (Windows 10 & 11/Windows Server) and Microsoft Office 365
Experience with network hardware (firewalls, routers, etc.)
Ability to present ideas in business-friendly and user-friendly language
Solid analytical, organization, and prioritization skills
Requirements
Android Development, Cisco Technologies, Mac Computers, Microsoft, Active Directory, Computer Hardware, Configuration Management, Deployments, Microsoft Office Suites, Windows 11
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
This is a full-time in-person role requiring local travel and occasional evening and weekend hours as job duties demand. Candidates must have reliable transportation and the ability to drive to remote job sites and offices in Southern Wyoming, Northern Colorado, and the Denver Metro Region up to 40%.
Essential Functions
Provide exceptional customer service to local and remote users through efficient and effective IT solutions.
Day-to-day administration and maintenance of the various technical systems.
Follow standard help desk procedures; log interactions; redirect or escalate problems to appropriate resources as needed; identify and escalate situations requiring urgent attention.
Assist the IT department when major disasters or major infrastructure changes occur, often by functioning as a Communication Command Center.
Functions as primary technical contact for all hardware problems.
Install, configure, and troubleshoot computer hardware, software, systems, networks, phones, mobile devices, printers, scanners
Recommend and schedule repairs, via vendors or hands-on.
Set up and provide regular support to remove sites.
Maintain proper inventory levels.
Training users on desktop applications like MS Office (Word, Excel, PowerPoint, etc.), and business-related applications.
Create and update technical documentation as needed.
Requirements
Education and Qualifications:
3-5 years of work experience in an IT support role
Coursework in Information Systems, Computer Science, or another technical related field. Relevant experience may substitute for coursework.
Certification in ITIL, A+, N+, and S+ is considered an asset
Self-starter with the ability to take initiative to recognize problems and resolve issues independently
Interest in gaining experience providing support for enterprise technology department
Reliable transportation to and from the work location every day
Current driver's license, valid for the past consecutive 12 months
Understanding of PC hardware with the ability to perform upgrades
Experience Supporting Windows operating systems (Windows 10 & 11/Windows Server) and Microsoft Office 365
Experience with network hardware (firewalls, routers, etc.)
Ability to present ideas in business-friendly and user-friendly language
Solid analytical, organization, and prioritization skills
Requirements
Android Development, Cisco Technologies, Mac Computers, Microsoft, Active Directory, Computer Hardware, Configuration Management, Deployments, Microsoft Office Suites, Windows 11
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.