Overview
On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)
Skills
Help Desk
call center
Incident
Windows 10
Network
Printer troubleshooting
Job Details
Role: Help Desk II Location: Madison, WI Duration: 12 Months
Pay : $25/hr on W2 without benefits
Top Skills & Years of Experience:
Excellent customer service skills
Two years support experience with Windows 10, and Microsoft Office 2019
Two years' experience with Network and Printer troubleshooting.
Must be proficient is typing skills and be able to multi-task.
Nice to have skills:
Prior Help Desk experience in a call center environment
Previous experience using Incident and Knowledge base systems
Desirable to have 2 years support experience with iOS devices.
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