Become a part of our caring community and help us put health firstThe Lead Data Product Manager conceives of, develops, delivers, and manages products for customer use, working on problems of diverse scope and complexity ranging from moderate to substantial. The Lead Data Product Manager will work within the Integrate Business Advancement Data & Analytics team. The team focuses on converting data to actionable insights for our business partners across the enterprise who can utilize the same, to improve the customer's experience while reducing administrative costs.
The Lead Data Product Manager is responsible for collaborating with stakeholders to identify data needs by leveraging the data flow throughout an entire product lifecycle and documenting the data requirements for each new capability, functionality, or product. This individual works as a liaison and manages data features between the solution and product teams.
The Lead Data Product Manager leads all phases of the product life cycle, from inception to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes. Once products are launched, monitors efficacy of products and uses customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjusting products over time to continue to achieve the desired outcomes. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action.
In this role, you will have an opportunity to influence the design and development of a solution in order to provide data sets that improve the quality and insights to business partners.
The ideal candidate will:
- Define problem statements, features, value, benefit hypothesis, and identify teams needed to deliver work
- Prioritize features spanning across all technical delivery teams supporting data
- Ensure product owners have clear understanding of objectives, strategy, and success criteria
- Translate the business needs to data requirements
- Consult in capability development
- Model and encourage Agile behaviors within the team
- Identify opportunities for process improvements
- Experience in performing in-depth data analysis to derive insights that drives business outcomes and decisions
- Exhibit strong written and verbal communication skills
- Be an innovative thinker and self-motivated with an innate curiosity around data
- Ability to manage multiple priorities and meet deadlines
- Use independent judgment requiring analysis of variable factors and determining the best course of action
Use your skills to make an impact Required Qualifications- Bachelor's Degree
- 5+ years of product manager experience
- 2+ years of project leadership experience
- SAFe Agile POPM certification
- Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies
- Demonstrated ability to articulate ideas effectively in both written and oral forms
- Working knowledge of Azure Dev Ops (ADO)
- Ability to communicate effectively and deliver presentations to senior leaders
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications- Knowledge of Cloud Computing is a plus
- Familiarity with the healthcare insurance industry
- Previous experience with Genesys or other consumer experience equivalent platforms a plus
- Experience producing metrics, measurements, trend reports, problem analysis and process improvement
Additional InformationWork-At-Home Requirements: To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
- Satellite, cellular and microwave connection can be used only if approved by leadership
- Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
- Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Why Humana?
You'll experience the following perks as a full-time Humana employee: Compensation and Financial Security - Our pay philosophy is designed to motivate and reward associates for their skills and contributions to the company. We provide options to help you plan for your future and protect your assets: Competitive base pay, Recognition pay, and a 401(k) retirement savings plan with a company match.
Your Whole Health - Humana's health products and services are designed to encourage personal wellness and smart healthcare decisions for you and your family: Medical, dental, and vision benefits, Health plan incentives, Paternity leave, etc.
Work Perks - Humana knows your life extends outside of work. We have many options to support your interests and needs. Some departments have the flexibility to allow associates to work from home, and we offer all associates: Paid time off, holidays, volunteer time, jury duty pay, Associate charity matching program, Discount programs with major retailers, etc.
Grow With Us - Humana provides growth and career opportunities that can help you develop your skills and build your future with the organization: Internal and external learning events, Tuition assistance, Inclusion and diversity training, etc.
Social Security Task:Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from with instructions to add the information into the application at Humana's secure website.
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours40
Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$126,300 - $173,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About usHumana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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