Advisor Quality

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

As a Advisor Quality at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.

Your role in our mission

Essential Job Functions:

• Establishes and documents a tailored strategy quality plan in collaboration with the project manager, for the performance of quality assurance activities for assigned projects or task.
• Develops and oversees the maintenance of quality assurance documentation and tasks to include quality metrics.
• Conducts assessments and evaluations through analysis and interpretation of objective and subjective evidence to verify compliance to standards and applicable quality plans.
• Develops written reports of findings; escalates unresolved issues to appropriate management levels.
• Research alternative solutions to problems, determines proper approaches, makes verbal and/or written recommendations to appropriate parties and implements solutions.
• Coordinates implementation of approved recommendations. Gathers, uses and analyzes defect metrics data.
• Presents analysis findings to the appropriate levels of management verbally and through the preparation of periodic written reports.
• Participates in special projects, external audits and process improvements in support of quality assurance initiatives.
• Coordinates the definition and maintenance of effective and efficient quality programs, including the development and presentation of associated training and familiarization to affected staff.
• Revises standard practices and procedures as appropriate.
• Provides leadership and work guidance. Acts in a lead capacity for assigned account(s), performing limited leadership functions including consolidating project and task statuses for a given period and reporting same to senior management, customers and development staff.

What we're looking for

• Nine or more years of quality assurance, engineering or management information systems experience working with quality metrics and software industry metric data collection and analysis techniques
• Experience working with quality assurance principles and practices and software development methodologies such as Catalyst Experience working with standard software development methodology assessments, such as SEI/CMM or ISO 9000
• Experience working with project management methodology and in managing projects
• Experience working with software test science and tools
• Strong analytical and problem-solving skills' with a focus on continuous improvement and t euse of automation, scripting, and innovative QA tools to enhance efficiency and accuracy
• Good interpersonal presentation skills for interacting with project and task team members
• Strong Leadership skills to guide and mentor the work of less experienced personnel
• Ability to handle activities on multiple projects and tasks within the same or different accounts
• Ability to work independently with integrity, as well as collaboratively in team environments.

Other Job Functions

Embed Quality in SDLC:

• Defines and enforces entry/exit criteria for each phase gate (Requirements, Design, Build, System Test, UAT, Release), ensures all required artifacts and walkthroughs have completed, and maintains audit-ready documentation for every gate.
• Maintain QA Documentation:
• Creates and updates all QA artifacts-phase-gate checklists, SOPs, walkthrough guides and the Quality Management Plan-to align processes with contract standards.

Attend Governance Meetings:

• Participates in Change-Release, client scope-approval and other key forums to ensure quality requirements and sign-offs are captured.

Lead RCA & CAP Efforts:

• Drives cross-incident root-cause analyses for data consistency and other high-impact issues; tracks corrective-action plans through to closure and trend reporting.

Deliver Actionable Quality Metrics:

• Establishes measurable dashboards from QA data-tracking incident trends, resolution performance, quality gaps and gate compliance-to drive continuous improvement.

Collaborate & Train:

• Works closely with Test, DevOps, PMO and client to align on change-management processes, deliver QA training and build rapport under tight deadlines.
• Thrives Under Pressure:
• Manages multiple release cadences and high-visibility deliverables within aggressive timelines, ensuring nothing falls through the cracks.

What you should expect in this role

• Fully remote options from continental US locations only
• Opportunities to travel through your work (0-10%)
• Video cameras must be used during all interviews, as well as during the initial week of orientation

#LI-WM1

#LI-Remote

The pay range for this position is $78,800.00 - $112,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.