Senior Application Support Engineer Capital Markets || Wilmington, DE (Hybrid) || Full-time

Overview

On Site
Full Time
Accepts corp to corp applications
Contract - Full-time Permanent

Skills

Linux
SQL
ITIL
servicenow
Windows
shell
support
bank
Capital Markets
monitoring

Job Details

Job Title: Senior Application Support Engineer Capital Markets / Trading Floor
Location: Wilmington, DE (Hybrid)
Job Type: Full-time Permanent
Experience Required: 10+ Years

Job Summary:

We are seeking a Senior Application Support Engineer with strong, recent experience supporting Capital Markets and Trading Floor applications. This role provides real-time production support for the Aiden AI trading platform and other front-office trading and securitization systems. The engineer will handle incident, problem, and change management, work closely with traders and quants, troubleshoot critical issues, and ensure system stability across high-pressure trading environments.

Note: Candidates must have recent Trading Floor / Capital Markets Application Support experience.

Key Responsibilities:

  • Provide real-time production support for trading, securitization, and analytics applications.
  • Support front-office users including traders, quants, and risk teams.
  • Manage incident, problem, and change processes using ITIL best practices.
  • Lead root-cause analysis, identify recurring trends, and implement corrective actions.
  • Troubleshoot application, infrastructure, and database issues across Linux and Windows environments.
  • Support containerized and distributed systems as required.
  • Work closely with enterprise and digital teams to enhance system reliability and performance.
  • Improve monitoring, alerting, and automated incident detection.
  • Implement automation and operational improvements to reduce manual tasks.
  • Communicate clearly with business stakeholders during high-impact issues.
  • Collaborate with global teams across multiple Capital Markets locations.

Required Skills:

  • 5+ years of hands-on front-office application support experience in Capital Markets or Trading.
  • Strong knowledge of trading platforms and market systems.
  • Linux and Windows administration.
  • SQL (complex queries, tuning, stored procedures).
  • Scripting: Shell, Python, or Perl.
  • Strong understanding of infrastructure and database fundamentals.
  • Proven major incident and problem management experience.
  • ITIL experience (Event, Incident, Problem, Change).
  • Proficiency with Control-M, Geneos, ServiceNow, and monitoring tools.
  • Excellent communication and ability to work in a fast-paced trading environment.
  • Strong analytical and troubleshooting skills.

Nice to Have:

  • Experience with AI-enabled trading platforms (Aiden, Databricks, etc.).
  • Salesforce Financial Services Cloud familiarity.
  • Exposure to AWS, CI/CD pipelines, and container orchestration.
  • Knowledge of messaging systems like MQ, Solace, or RMDS.
  • Experience optimizing application performance and workflow automation.

How to Apply

Interested candidates can share their updated resumes at:

V2 Innovations Inc is an Equal Opportunity Employer and welcomes applicants from all backgrounds. We provide equal employment opportunities to all employees and applicants and comply with all EEO and affirmative action guidelines, embracing diversity, inclusion, and fairness in our hiring process. Diversity fuels innovation. Inclusion powers success.

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