ServiceNow Senior Architect

  • Austin, TX
  • Posted 4 hours ago | Updated 3 hours ago

Overview

On Site
Full Time
Accepts corp to corp applications
Contract - W2
Contract - 6 day((s))

Skills

Agile/Scrum
CMDB
stakeholder management
financial business teams and C-level executives
ITSM
ServiceNow platform architectur

Job Details

Job Title: ServiceNow Senior Architect

Company: PETADATA

Location: Onsite Austin, TX

Job Type: 6-Month Contract (with potential for extension)

Work Schedule: Monday to Friday, Full-Time Onsite

Start Date: Immediate / As soon as possible

About PETADATA:

PETADATA is a technology-driven services firm specializing in delivering scalable, enterprise-grade digital transformation solutions across industries. We partner with global enterprises to streamline IT operations, optimize business workflows, and maximize value from platform investments, such as ServiceNow.

Position Summary:

PETADATA is seeking a highly experienced ServiceNow Senior Architect to lead the architecture and design of enterprise ServiceNow solutions. This is an onsite opportunity in Austin, TX, and requires a candidate with exceptional leadership, stakeholder management, and cross-functional collaboration skills-especially within financial domain environments.

The ideal candidate will serve as a strategic advisor and technical lead, working closely with business stakeholders, executives, and technical teams to deliver scalable ServiceNow solutions that align with organizational goals.

Key Responsibilities:

  • Lead the ServiceNow platform architecture strategy, planning, and implementation across the enterprise.

  • Collaborate with financial business teams and C-level executives to understand business needs, gather requirements, and translate them into technical solutions.

  • Design and architect robust and scalable ServiceNow solutions that align with financial industry best practices, compliance, and audit controls.

  • Drive enterprise-wide ServiceNow initiatives, including ITSM, ITOM, ITBM, CMDB, GRC, and custom app development.

  • Provide technical leadership in the design, development, and integration of ServiceNow with third-party systems.

  • Define architectural standards, frameworks, and governance models.

  • Perform impact analysis of new requirements and enhancements on existing systems.

  • Oversee platform health, upgrades, security configurations, performance optimization, and version management.

  • Collaborate with ServiceNow developers and implementation teams to ensure delivery excellence.

  • Mentor junior architects and developers and promote ServiceNow best practices.

  • Create and maintain architecture documentation, solution blueprints, and roadmaps.

Required Qualifications:

  • Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or a related field.

  • 8+ years of ServiceNow experience, with at least 3+ years in an Architect or Lead role.

  • Strong expertise across ServiceNow modules, including ITSM, ITOM, CMDB, GRC, and Financial Services Operations (FSO), is a plus.

  • Proven track record of architecting ServiceNow solutions in the financial or banking domain.

  • Exceptional communication and stakeholder management skills-able to engage directly with business executives.

  • Experience with integrations using REST, SOAP, MID Server, and other API technologies.

  • Deep understanding of ServiceNow architecture, scripting (JavaScript), workflow customization, and UI policies.

  • ServiceNow certifications: Certified System Administrator (CSA), Certified Implementation Specialist (CIS), Certified Application Developer (CAD), or Certified Technical Architect preferred.

  • Strong documentation skills and experience presenting technical concepts to non-technical audiences.
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