Overview
Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 7 Month(s)
No Travel Required
Unable to Provide Sponsorship
Skills
Collections
Communication
Customer Service
Documentation
Exceed
Product Support
Release Notes
Technical Writing
Training
Writing
Job Details
E Quality Corporation is seeking a Product Support Analyst for our client in Austin, TX. This is a remote position. The consultant must meet the minimum required skills.
| Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. | ||
| Years | Required/Preferred | Experience |
| 8 | Required | Texas Student Data System (TSDS): LEA/vendor-level experience working with the TSDS and its data collections. |
| 8 | Required | Customer Service: Experience in customer service, with strong communication skills. |
| 8 | Required | Collaboration: Strong ability to work closely with cross-functional teams. |
| 8 | Required | Communication: Excellent communication skills to effectively work with cross-functional teams. |
| 8 | Required | Attention to Detail: High level of accuracy and attention to detail in all documentation tasks. |
| 8 | Required | Training and Support: Experience in training other team members. |
| 8 | Preferred | Software Documentation: Familiarity with documenting software issues, release notes, and technical guides. |
| 8 | Preferred | Technical Writing: Proven experience in creating clear, concise, and comprehensive technical documentation. |
If intersted, please send your resume to .
Respectfully,
Mickie Scott
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.