Overview
On Site
USD 22.16 - 25.66 per hour
Contract - Independent
Contract - W2
Skills
Technical Support
Disk Imaging
Presentations
iPhone
Productivity
Collaboration
Documentation
Emerging Technologies
Remote Support
Management
Computer Hardware
Audiovisual
IOS Development
Microsoft Windows
Operating Systems
Active Directory
Conflict Resolution
Problem Solving
Communication
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Desktop Support Analyst to join our team in New York, NY. In this role, you will be responsible for providing technical assistance to ensure smooth operations across various desktop systems and devices. This is a long-term contract position offering an excellent opportunity to contribute to a dynamic environment and enhance your technical expertise.
Responsibilities:
Provide comprehensive technical support for desktop hardware, software, and peripherals, ensuring efficient functionality.
Manage desktop imaging processes to prepare devices for deployment and ensure seamless user experiences.
Support and troubleshoot audio-visual equipment to facilitate presentations and meetings.
Configure and maintain Apple iOS devices, including iPhones, to meet organizational standards.
Resolve issues related to Microsoft Windows 10 systems, ensuring minimal downtime and maximum productivity.
Administer Active Directory to manage user accounts and permissions effectively.
Collaborate with team members to identify and implement improvements in desktop support processes.
Respond promptly to user inquiries and technical issues, providing clear resolutions and guidance.
Maintain accurate documentation of support activities and technical procedures.
Stay updated on emerging technologies and best practices to enhance support capabilities.
Requirements
Minimum of 2 years of experience in desktop support or a related technical role.
Proficiency in managing desktop hardware and imaging processes.
Hands-on experience with audio-visual equipment and troubleshooting.
Familiarity with Apple iOS devices, including configuration and maintenance.
Strong knowledge of Microsoft Windows 10 operating systems.
Experience with Active Directory administration.
Excellent problem-solving skills and ability to work under pressure.
Strong communication skills to interact effectively with users and team members.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Analyst to join our team in New York, NY. In this role, you will be responsible for providing technical assistance to ensure smooth operations across various desktop systems and devices. This is a long-term contract position offering an excellent opportunity to contribute to a dynamic environment and enhance your technical expertise.
Responsibilities:
Provide comprehensive technical support for desktop hardware, software, and peripherals, ensuring efficient functionality.
Manage desktop imaging processes to prepare devices for deployment and ensure seamless user experiences.
Support and troubleshoot audio-visual equipment to facilitate presentations and meetings.
Configure and maintain Apple iOS devices, including iPhones, to meet organizational standards.
Resolve issues related to Microsoft Windows 10 systems, ensuring minimal downtime and maximum productivity.
Administer Active Directory to manage user accounts and permissions effectively.
Collaborate with team members to identify and implement improvements in desktop support processes.
Respond promptly to user inquiries and technical issues, providing clear resolutions and guidance.
Maintain accurate documentation of support activities and technical procedures.
Stay updated on emerging technologies and best practices to enhance support capabilities.
Requirements
Minimum of 2 years of experience in desktop support or a related technical role.
Proficiency in managing desktop hardware and imaging processes.
Hands-on experience with audio-visual equipment and troubleshooting.
Familiarity with Apple iOS devices, including configuration and maintenance.
Strong knowledge of Microsoft Windows 10 operating systems.
Experience with Active Directory administration.
Excellent problem-solving skills and ability to work under pressure.
Strong communication skills to interact effectively with users and team members.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.