IT Network & Systems Administrator

Duties and Responsibilities

• Provide Tier 1 and Tier 2 technical support for all technical responsibilities.
• Provide support for office and remote networks, servers (Windows 2016/2019), and Linux systems (SUSE, Red Hat).
• Troubleshoot and administer Cisco, Dell, and Stratix switches; manage VLANs, IP routing, and LAN/WAN performance.
• Monitor and maintain optimal performance, connectivity, and operation of networked equipment with respect to all LAN/WAN-related network sites and services.
• Support workstations (Windows 7-11), printers, VOIP, scanners, PLCs, and industrial IP devices.
• Collaborate with IT teams (Office, Plant, Application) to support new and existing systems.
• Coordinate with vendors, contractors, project managers and internal staff to ensure compliance with IT standards, policies, and procedures.
• Analyze business needs and develop hardware/software solutions.
• Design and maintain 24/7 production control and monitoring systems.
• Implement, support, and maintain business applications, including the full Microsoft M365 suite of applications and SaaS tools.
• Continuously improve system configurations, technologies, and IT procedures.
• Deploy and manage network software and communication systems (phones, voicemail, video, fax).
• Perform backups, antivirmalware protection, and disaster recovery tasks.
• Execute system migrations across multiple domains and platforms.
• Install and maintain desktops, laptops, tablets, mobile devices, and peripherals.
• Track hardware/software inventory and manage licensing.
• Manage user accounts, email, and access controls as per company policy.
• Plan and implement upgrades, patches, and equipment refreshes, and data migrations.
• Provides user training and the creation of instruction manuals as required.
• Create standard operating procedures where applicable, including annual auditing and updating of procedures you are responsible for maintaining.
• Support web-based systems like Outlook Web Access and other SaaS platforms.
• Future growth potential to troubleshoot intricate network and systems issues down to the physical layer, through on up to the application layer.
• Troubleshoot complex issues across the physical layer up to the application layer.
• Apply critical thinking in 24/7 mission-critical environments.
• Automate IT tasks where possible.
• Assist with hardware/software procurement.
• Supports other key initiatives as the business dictates.
• Third level support is provided and training into this role is provided.

Knowledge, Skills and Abilities

• 5+ years of experience with:
  • Installing IT hardware and software.
  • IT operating systems and server application platforms, especially with Microsoft Hyper-V virtualization technologies, Microsoft 365, Microsoft SQL administrative tasks.
  • ITIL processes and experience in utilizing ticketing systems such as Service Now.
  • Active Directory, Microsoft Azure, Windows Terminal Server, VDI desktop concepts, and Desktop security applications such as anti-viral applications.
  • Documenting work procedures clearly and effectively.
• Travel required between locations up to 25% of the time.
• Experience supporting a manufacturing organization in the Operations Technology (OT) space is preferred.
• Microsoft certifications preferred.

Pay and Benefits
The pay range for this position is $70000.00 - $105000.00/yr.
I do not have them yet but am working on a copy and have requested them
Workplace Type
This is a fully onsite position in Silver Springs,NY.
Application Deadline
This position is anticipated to close on Jun 6, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.