CRM Integration Specialist - Salesforce Certification (Administrator, Developer, or Architect)

  • Madison, WI
  • Posted 3 days ago | Updated 3 days ago

Overview

Hybrid
$60 - $65
Full Time
Accepts corp to corp applications
Able to Provide Sponsorship

Skills

Business Analysis
Business Analytics
Business Cases
Business Process
Change Management
Collaboration
Customer Relationship Management (CRM)
Data Analysis
Data Architecture
Design Thinking
EDA
FOCUS
Higher Education
Informatica
Information Technology
Performance Management
Preventive Maintenance
Process Improvement
Project Management
Relationship Management
Reporting
Requirements Elicitation
Salesforce.com
Technical Support

Job Details

Hello Professionals,

Hope you are doing well,

Please let us know if you have anyone available for below role.

Please ensure you attach the WI Cover Sheet (attached), a valid Right to Represent, and the candidate's resume with full legal first name, and last name. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please submit the sub vendor usage request form.

The State of Wisconsin is looking for a CRM Integration Specialist

Will close to submissions on 8/29 @ 4:00PM CST.

Bid Limit Per Vendor

2

Number of Positions

1

Top Skills (3) & Years of Experience:

-3+ years' experience as a Salesforce administrator or developer in a production environment

-3+ years' experience conducting business analysis work, such as: eliciting business requirements; documenting business processes; developing and assessing business cases for change; measuring the impact of process improvements; leading or preparing change management processes

-Certification(s) in Salesforce (Administrator, Developer, or Architect)

Nice to Have:

-Experience with implementing and supporting Blackthorn Events

-Additional experience or certifications in Salesforce (particularly Business Analyst, Platform App Builder), Informatica, Design Thinking, and/or equivalent practices or methodologies

-Experience working with higher education institutions

-Familiarity with Salesforce Education Data Architecture (EDA)

Interview Process: Remote, MicrosoftTeams, camera on

Duration: 30 minutes

Onsite or Remote? Must be a WI resident or willing to relocate. This position can work 100% remote (within the state of WI).

Project Details: The CRM Integration Specialist role will build and configure a solution in one of the enterprise Salesforce instances on behalf of a specific stakeholder group, the College of Engineering. The Admin/BA will focus on implementing Blackthorn Events by determining their CRM needs, understanding pain points, and conducting extensive requirements gathering.

Qualifications:

Required Qualifications:

  • Experience as a Salesforce administrator or developer in a production environment
  • Experience conducting business analysis work, such as: eliciting business requirements; documenting business processes; developing and assessing business cases for change; measuring the impact of process improvements; leading or preparing change management processes
  • Experience designing and implementing technology solutions to meet users' needs
  • Certification(s) in Salesforce (Administrator, Developer, or Architect)

In addition to required qualifications, the most qualified candidates may also have the following preferred qualifications:

  • Experience with implementing and supporting Blackthorn Events
  • Experience providing technical support to end users of software systems
  • Experience developing and leading technology-focused training
  • Additional experience or certifications in Salesforce (particularly Business Analyst, Platform App Builder), Informatica, Design Thinking, and/or equivalent practices or methodologies
  • Experience working with higher education institutions
  • Familiarity with Salesforce Education Data Architecture (EDA)

Job Summary:

UW-Madison uses Salesforce as the enterprise constituent relationship management (CRM) platform. The Enterprise CRM and Engagement Solutions (ECES) team, located centrally within the Division of Information Technology collaborates with stakeholders across campus to understand their requirements and build enterprise solutions while developing a domain-driven, integrated Salesforce rollout strategy for the entire university. This position will be doing work for the College of Engineering for a roll out of their UWEBC instance of Salesforce using Blackthorn for registrations to events for UWEBC member organization staff and extensive reporting of registrations and member organization key data.

The CRM Integration Specialist role will build and configure a solution in one of the enterprise Salesforce instances on behalf of a specific stakeholder group, the College of Engineering. The Admin/BA will focus on implementing Blackthorn Events by determining their CRM needs, understanding pain points, and conducting extensive requirements gathering.

This position will collaborate with other ECES team members in order to follow ECES development guidelines and application deployment processes as well as following University governance policies.

Education: Preferred Bachelor's Degree

Thanks & Regards,

Anthony Kumar Guvvala

ERP Analysts, Inc.

Direct:

Email : |Fax: .

Workday Certified Partner |Oracle Gold Partner | CMMI Level3

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