Field Technician I

Job#: 2083259

Job Description:

Now Hiring: Field Technician I - Cincinnati, OH

Apex Systems is seeking a Field Technician I for a position based in the Cincinnati, Ohio market. This is an entry-level role that requires the candidate to have their own vehicle and a basic set of tools.

• Pay Rate: $22.08/hour
• Schedule: Monday - Friday, 7:00 AM - 4:00 PM or 8:00 AM - 5:00 PM
• On-Call: No on-call requirement

If you are interested, please reach out to .

Job Description

• Uses hand tools, testing instruments, and computerized devices for installation and troubleshooting.
• Diagnoses network or equipment issues under pressure and provides timely solutions.
• Communicates effectively with customers and team members.
• Ensures accuracy in installations, repairs, and documentation to prevent service interruptions and compliance issues.
• Understands workplace hazards and follows safety protocols to protect self and others.

Non-Technical Skills Required:

• Communication
• Collaboration & Teamwork
• Critical Thinking & Problem Solving
• Time Management
• Customer Obsession

Responsibilities:

• Responsible for asset management, including processing deliveries, replenishing consumables, and coordinating shipping and receiving of materials.
• Maintains tools, test sets, and electronic equipment such as fiber optic transmission gear, Lightwave multiplexing equipment, AC/DC power systems.
• Assists in the installation, provisioning, testing, and maintenance of DS0 through OC192 services.
• May install and test transmission/switching equipment.
• Troubleshoots network equipment, replaces defective modules, tracks spares, and ensures timely repairs.
• Monitors and locates routes, assists in service restoration, and proactively addresses potential network issues.
• Learns and uses all required systems and applications to perform job functions effectively.
• Updates installation records, logs detailed information on trouble tickets, and provides status reports to management.
• Performs preventive and scheduled maintenance on network and critical infrastructure, including HVAC systems, high-voltage electrical systems, and DC power plants.
• Supports installation, change, decommissioning, and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic Transport, Ethernet, SONET, and IP network layers.
• May install and test customer premise equipment (CPE) and deliver end-user services.
• Uses industry-standard tools to locate, mark, and protect underground outside plant facilities.
• Performs limited AC power work and installs DC power systems, including tertiary and BDCBB components.
• Regularly updates inventory records, completes system transactions, logs time, and responds to information requests and escalations.
• Evaluates performance using provided tools and reports, and-with managerial support-identifies areas for improvement.
• Performs other duties as assigned by management.

Site:

OH: Cincinnati

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.