Program Manager (Marketing exp)

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We are seeking an experienced Program Manager to lead the end-to-end migration and implementation of the Zeta platform across our organization. This role involves managing large-scale technology transformation projects, overseeing cross-functional teams, and ensuring successful delivery of Zeta-based solutions within scope, time, and budget constraints.

Key Responsibilities:

Program Leadership:
Define and manage program scope, goals, deliverables, timelines, and success metrics.
Stakeholder Management:
Collaborate with internal teams (IT, Operations, Compliance, Finance).
Serve as the primary point of contact between business stakeholders and technical delivery teams.

Planning & Execution:
Develop detailed project plans, schedules, and resource allocation.
Monitor progress and performance across workstreams to ensure alignment with strategic objectives.
Risk & Issue Management:
Identify, assess, and mitigate project risks.
Ensure timely escalation and resolution of critical issues.
Compliance & Governance:
Ensure all activities comply with regulatory and data security requirements.
Establish governance models for project execution, reporting, and approvals.
Change Management & Training:
Coordinate change management initiatives including user training, communication plans, and support models.

Required Qualifications:
Bachelor's degree
Strong leadership and stakeholder management skills.
Excellent organizational, communication, and problem-solving abilities.
Proficient in project management tools (e.g., JIRA, MS Project, Smartsheet).
Proven ability to lead cross-functional global teams in an agile or hybrid environment.
Strong analytical mindset with attention to detail and quality.