IT Sales & Account Manager

Join Kavi Global team as a fulltime employee. We are a fast-growing business with a culture that encourages continuous learning and professional growth. You will have the opportunity to work with a highly skilled, results oriented team who are motivated by business and technical challenges and finding creative and innovative solutions. This is a fulltime onsite in Barrington IL, position with significant travel to client locations in Illinois and out of state

This is a Sales Role with Customer Success Management responsibilities. Accounts Manager will support existing clients and identify new opportunities for Services and Solutions. This individual is responsible for fostering relationships with the executives and decision makers and developing new business opportunities.

Responsibilities:

• Be involved with the ongoing engagements to acquire the depth and breadth necessary for earning the client s confidence and respect
• Be the account executive and primary contact for the client managing the relationship owning the customer satisfaction outcomes
• Identify and close growth opportunities for upselling or cross-selling services to existing clients, adding value to their accounts.
• Follow up with the clients regarding timely payment of invoices
• Build strong relationships with account leadership teams
• Assume fiscal responsibility for managed accounts, including budget management and expense tracking
• Document and escalate project issues and dependencies
• Manage accounts against key business targets and performance indicators
• Lead monthly sessions with stakeholders, customers, and senior management
• Act as a customer liaison and manage client expectations
• Leverage methodologies, personal experience, and best practices to accelerate account growth.
• Provide leadership and drive customer success
• Perform other duties as assigned

Qualifications:

• An undergraduate degree in business related field or equivalent is required

Required Experience and Skills:

• Minimum of 3 to 5 years of relevant work experience is required
• Direct sales experience in Analytics solutions including statistical, econometric, optimization or comparable models
• Excellent communications skills with the ability to communicate complex concepts and solutions to all levels of management
• Leadership, mediations and negotiations skills
• Strong client relationship management skills
• Experience contributing to revenue and client satisfaction
• Passion for data, process, customer success, and cross-functional collaboration
• Self-starter capable of managing multiple accounts in a dynamic environment
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Detail-oriented with the ability to prioritize and meet deadlines

Desired Experience and Skills:

• MS degree or an MBA in a quantitative discipline such as finance, commerce, mathematics, statistics, systems engineering, economics or equivalent is preferred
• Knowledge of Analytical tools, software and technology platforms available in the marketplace
• Exposure to IT Systems and Architecture, Operating Systems
• Technical experience in the area of delivering Analytical and Data warehousing solutions
• Functional experience in areas such as Finance, Operations, Marketing, Risk and IT
• Consulting or direct industry experience in a domain such as IT Technology.

Company Description

Located in Barrington IL, Kavi Global is recognized full-service analytics consulting organization focused on helping our clients deliver projects that fundamentally transform their businesses. We offer our services to many leading corporate clients covering industries such as Transportation, Financial Services, Healthcare, Pharmaceutical and Manufacturing. Our broad definition of Analytics encompasses all related areas such as: Business Analytics, Business Intelligence, Data Warehousing, Data Modeling, Data Integration and Data Quality. We bring value to our clients by providing business and technical expertise.

Kavi Associates is an Equal Employment Opportunity employer. We offer competitive compensation and benefits. Compensation for this role includes a fixed base salary and variable compensation package that is directly tied to the individual performance. Attractive benefits package includes technology certification bonuses, health insurance, short-term/long-term disability and a 401K plan with company match.