Overview
On Site
USD 45.00 per hour
Full Time
Skills
Technical Support
FOCUS
Leadership
PCB
Assembly
Testing
Inventory
CPU
Auditing
ESD
Durable Skills
Network
Failure Analysis
Mechanical Engineering
Computer Hardware
System Integration Testing
Inspection
Reporting
People Skills
Material Handling
Quality Assurance
Electronics
Repair
Storage
Computer Networking
Database
Training
Affinity Propagation
Job Details
Role Title (Moma Title): Technical Support Engineer
Duration: 4 months
Work Location: Papillion, NE - Fully Onsite
Work Schedule: Normal Central Time Business Hours, Monday - Friday
Project Overview:
The goal of this team is reduce / minimize damage and the impact of damage for Data Center hardware. This includes inspection, testing, and repair of critical components to ensure cutting edge Data Center hardware is reliable and maintained in the Data Center environment.
Overall Responsibilities:
This role is a quality assurance position with primary focus to monitor and reduce damage to data center hardware parts.
Assist the site leadership in efforts to reduce damage at each DC. This would involve spot checks of different process staging areas for proper handling, packaging and storage of parts.
Assist in execution of the damaged parts process at the datacenter. This is the process for ensuring damaged parts are verified as damaged and quarantined and not mixed with good products.
Identify and escalate issues affecting part damage.
Excursion Support - Provide support of key field campaigns and failure investigations.
Top Daily Responsibilities:
Perform DIMM Testing to complete diagnostic test and Post Package Repair (PPR)
Perform Special Damage Inspections/Repairs of Critical Parts
Perform Printed Circuit Board Assembly (PCBA) Quick Testing for re-inventory boards. ~100 boards per week
Perform damage verification inspection for parts reported damaged by other onsite personnel. This is needed to insure parts are truly damaged. This inspection would involve up to 100 parts per week
Repair of Damaged Parts
Cleaning of thermal Paste for CPUs
Straightening bent connectors
Replace missing parts - CPU carrier frames, dust covers etc.
Periodic auditing of handling and ESD processes and packing used at different touch points at each Data Center
Mandatory Skills/Qualifications:
Education: Bachelor's Degree or equivalent experience in technical field
3+ years experience in technical field
General knowledge of electronic parts and components used in Data Center hardware. (Examples, Motherboards, DIMMs, Hard Drives, network cards, Optic)
1st Level Failure Analysis (FA) ability for electronic parts
Familiarity with typical mechanical defects of electronic components and hardware
Ability to sit for extended periods (several hours at a time) doing detailed inspection of electronic parts and components
Familiarity with simple inspection equipment such as stereo microscopes and ring lights
Ability to use a PC to record / report data
Ability to write process instructions/ SOPs
People Skills to work with and influence others
Strength: Medium to heavy materials handling required (e.g. Lifting, pushing/pulling etc.)
Non-Essential Skills/Qualifications:
Quality Assurance background in the electronics industry
Background in troubleshooting / repair of server / storage and networking products
Knowledge of spreadsheets and databases
Skill/Experience/Education
Mandatory
- Education: Bachelor's Degree or equivalent experience in technical field
- 3+ years experience in technical field
- General knowledge of electronic parts and components used in Data Center hardware. (Examples, Motherboards, DIMMs, Hard Drives, network cards, Optic)
- 1st Level Failure Analysis (FA) ability for electronic parts
- Familiarity with typical mechanical defects of electronic components and hardware
- Ability to sit for extended periods (several hours at a time) doing detailed inspection of electronic parts and components
- Familiarity with simple inspection equipment such as stereo microscopes and ring lights
- Ability to use a PC to record / report data
- Ability to write process instructions/ SOPs
- People Skills to work with and influence others
- Strength: Medium to heavy materials handling required (e.g. Lifting, pushing/pulling etc.)
Desired
- Quality Assurance background in the electronics industry
- Background in troubleshooting / repair of server / storage and networking products
- Knowledge of spreadsheets and databases
Pay Range: $45+ per hour
Compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
#LI-AP3
Duration: 4 months
Work Location: Papillion, NE - Fully Onsite
Work Schedule: Normal Central Time Business Hours, Monday - Friday
Project Overview:
The goal of this team is reduce / minimize damage and the impact of damage for Data Center hardware. This includes inspection, testing, and repair of critical components to ensure cutting edge Data Center hardware is reliable and maintained in the Data Center environment.
Overall Responsibilities:
This role is a quality assurance position with primary focus to monitor and reduce damage to data center hardware parts.
Assist the site leadership in efforts to reduce damage at each DC. This would involve spot checks of different process staging areas for proper handling, packaging and storage of parts.
Assist in execution of the damaged parts process at the datacenter. This is the process for ensuring damaged parts are verified as damaged and quarantined and not mixed with good products.
Identify and escalate issues affecting part damage.
Excursion Support - Provide support of key field campaigns and failure investigations.
Top Daily Responsibilities:
Perform DIMM Testing to complete diagnostic test and Post Package Repair (PPR)
Perform Special Damage Inspections/Repairs of Critical Parts
Perform Printed Circuit Board Assembly (PCBA) Quick Testing for re-inventory boards. ~100 boards per week
Perform damage verification inspection for parts reported damaged by other onsite personnel. This is needed to insure parts are truly damaged. This inspection would involve up to 100 parts per week
Repair of Damaged Parts
Cleaning of thermal Paste for CPUs
Straightening bent connectors
Replace missing parts - CPU carrier frames, dust covers etc.
Periodic auditing of handling and ESD processes and packing used at different touch points at each Data Center
Mandatory Skills/Qualifications:
Education: Bachelor's Degree or equivalent experience in technical field
3+ years experience in technical field
General knowledge of electronic parts and components used in Data Center hardware. (Examples, Motherboards, DIMMs, Hard Drives, network cards, Optic)
1st Level Failure Analysis (FA) ability for electronic parts
Familiarity with typical mechanical defects of electronic components and hardware
Ability to sit for extended periods (several hours at a time) doing detailed inspection of electronic parts and components
Familiarity with simple inspection equipment such as stereo microscopes and ring lights
Ability to use a PC to record / report data
Ability to write process instructions/ SOPs
People Skills to work with and influence others
Strength: Medium to heavy materials handling required (e.g. Lifting, pushing/pulling etc.)
Non-Essential Skills/Qualifications:
Quality Assurance background in the electronics industry
Background in troubleshooting / repair of server / storage and networking products
Knowledge of spreadsheets and databases
Skill/Experience/Education
Mandatory
- Education: Bachelor's Degree or equivalent experience in technical field
- 3+ years experience in technical field
- General knowledge of electronic parts and components used in Data Center hardware. (Examples, Motherboards, DIMMs, Hard Drives, network cards, Optic)
- 1st Level Failure Analysis (FA) ability for electronic parts
- Familiarity with typical mechanical defects of electronic components and hardware
- Ability to sit for extended periods (several hours at a time) doing detailed inspection of electronic parts and components
- Familiarity with simple inspection equipment such as stereo microscopes and ring lights
- Ability to use a PC to record / report data
- Ability to write process instructions/ SOPs
- People Skills to work with and influence others
- Strength: Medium to heavy materials handling required (e.g. Lifting, pushing/pulling etc.)
Desired
- Quality Assurance background in the electronics industry
- Background in troubleshooting / repair of server / storage and networking products
- Knowledge of spreadsheets and databases
Pay Range: $45+ per hour
Compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
#LI-AP3
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.