IT Support Analyst/Windows/Level II

Overview

On Site
65k - 75k
Full Time

Skills

Jersey
Servers
Computer Networking
Healthcare Information Technology
Communication
Documentation
Microsoft Operating Systems
Microsoft Windows Server
Virtualization
VMware
Backup
Aruba
MSP
Customer Facing
Cisco
Microsoft
Microsoft Windows
Network
Technical Support
Server Administration
SAP BASIS

Job Details

A Jersey based MSP is looking to hire a Level II IT Administrator to join their team. This person will be handling escalated tickets as well as supporting server and M365 technologies. They are looking for someone who has strong experience support both Windows OS as well as windows Servers. You will be troubleshooting, updating, and maintaining both. You will also be responsible for basic Network troubleshooting.

They need someone who is ready for a fast paced environment and can hit the ground running. You will be working directly with clients so strong communication and documentation skills are key.

Required Skills & Experience
  • Strong Windows Server Experience
  • Expertise in Windows OS Support, 10, 11
  • Virtualization Support, VMware
  • M365 Support, EntraID, O365, Intune, Teams
  • Strong Understanding of DR and Backup policies
  • Strong experience resolving tickets
  • Network Troubleshooting Skills, Cisco, Aruba
Desired Skills & Experience
  • MSP or Client Facing Experience
  • Cisco or Microsoft Certifications
What You Will Be Doing
Tech Breakdown
  • 70% Windows
  • 30% Network
Daily Responsibilities
  • 70% End User Support & Troubleshooting
  • 30% Server Support/Administration

The Offer
You will receive the following benefits:
  • Full Health Benefits
  • Paid Time Off
  • Career Growth Opportunity
  • Great Company Culture

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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