Overview
Skills
Job Details
Role: Salesforce CRM Analytics (Einstein Analytics) Consultant
Type: Contract - W2
Location: 100% remote
Mandatory skills: Analytics studio, CRMA (Einstein analytic tableau CRM), Einstein discovery AI, saql, soql, modeling, salesforce object model
Key Responsibilities:
Business Intelligence and Data Analysis
Discuss reporting needs with business users to identify critical KPIs and success
metrics.
Design dashboards and reports that will provide data visibility into KPIs for
leadership and business groups.
Review business reporting requirements and translate those requirements into
technical reporting & dashboard specifications.
Develop data recipes/dataflows in CRMAnalytics tool to support business
requirements.
Help establish best practices and standards for dataflow, data recipe, dashboard,
and report/lens development and deployment.
Perform data analysis, produce data samples/prototypes and produce ad-hoc
reports. Obtain and analyze data by accessing multiple sources, including ADL,
EDW and Salesforce.
Partner and collaborate with IT, platform owners and BI Analysts to provide input
to project timelines, scope and risks for transformational commission initiatives.
Developing a clear understanding of system landscape, data repositories and its
interrelationships.
Develop reports and processes to continuously monitor data quality and integrity
issues and problems.
Locate and define new process improvement opportunities.
Perform extensive data unit testing and quality assurance (QA). Troubleshoot
issues and work cross-functionally towards a solution.
Respond and resolve all assigned feedbacks (all priorities) within the set
thresholds.
Provide guidance/governance on best practices and approaches to design,
implement and sustain effective data driven analytics solutions
To succeed in this role, you ll need the following:
Minimum of 5+ years in Salesforce and CRM Analytics having successfully
implemented at least 1 TCRM solution.
Experience working with sales, service and marketing data is highly preferred.
Technical expertise building data models and ETL techniques (Data integration
using Sync, recipes and dataflows).
Expert in building Salesforce CRM Analytics Dashboard/Reporting capabilities
and UX design with advanced skills in binding, SAQL and JSON.
Experience with building Einstein Discovery models and deploying/embedding
the model to Sales Cloud page layouts.
Familiarity with Einstein AI components like Next Best Action, Prediction Builder,
and Insights nice to have.
Experience with CRM Analytics standard/templated apps.
Experience working in an Agile/Scrum environment.
Strong verbal & written communication skills. Self-starter personality who can
operate with minimal supervision
Experience in problem solving, critical thinking and priority setting.
Certifications:
CRM Analytics & Einstein Discovery Certified (Must)
Salesforce Admin Certified (Preferred)