L2 Support Engineer (10+yrs exp. Needed)

  • Brunswick, GA
  • Posted 5 days ago | Updated 5 days ago

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Amazon RDS
Collaboration
Computer Hardware
Continuous Improvement
Executive Support
IT Management
Laptop
Management
Microsoft Office
Microsoft SharePoint
Microsoft Windows
Mobile Devices
Phone Support
Printers
Process Improvement
Remote Desktop Services
Remote Support
ServiceNow

Job Details

Position: L2 support Engineer(10+yrs exp. Needed)

Location: Brunswick, GA - Onsite

Type: long term contract

Rate: open

Position summary:

Top Skills:

1. Desktop / Windows 11/ SharePoint 2010

2. Mobility

3. RDS

Job Description/ Responsibilities:

Desktop Support (Desktop & Laptop Hardware, Windows 11 & Office 365)

Printers (Adding, troubleshooting, maintenance kit installation)

Mobility (handheld scanner and mobile phone support)

Ticket management including follow up and escalation using Service Now solution

Continuous Improvement of the IT environment to better operations

Coordination between Internal \ External Customers and IT Management on major incidents, process improvement, and new requirements

Production floor and typical office environment support

Executive support as required

On-site and remote support of other offices as needed

Work with IT colleagues as part of a distributed international team

Years of Experience: 10.00 Years of Experience

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