Desktop Support

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

ITIL
Windows
Desktop
Support
ServiceNow

Job Details

Role: Desktop support(19086-1)

Location: Denver CO (5 Days Onsite)

Duration: 6-12+ Months contract

 

Must Have Skills
Skill 2 Yrs of Exp ITIL
Skill 3 Yrs of Exp Windows system admin
Good To have Skills
Skill 1 Yrs of Exp Servicenow
Skill 2 Yrs of Exp Good communication
Skill 3 Yrs of Exp Windows/Mac, Android/ios

Onsite technical support for hardware, software, and user environment issues.
Provide advanced technical support for client-issued laptops (including peripherals like printer, scanner), including hardware and software troubleshooting, as well as resolution of escalated service requests and incidents.
Coordinate and execute onboarding setup, including hardware configuration and first-day login readiness, covering user provisioning and system access.
Manage mobile device enrollment, configuration, and compliance through approved Mobile Device Management (MDM) platforms.
Oversee the packaging, shipping, and tracking of IT assets to remote or new employees in coordination with logistics partners.
Network connectivity troubleshooting at the endpoint
Travel to remote offices as needed on Customer Leadership Teams demand
Provide white glove support.
Document resolutions and contribute to the knowledge base for continuous service improvement.

 

Best Regards:
Asif Khan |Assistant Manager Recruitment | Cardinal Integrated Technologies

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