Overview
On Site
Full Time
Part Time
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 6 month(s)
Skills
Video
Ad Exchanges
Technical Direction
Issue Resolution
Computer Hardware
Network
Collaboration
Management
Microsoft Office
Active Directory
Microsoft Exchange
Microsoft
Virtual Private Network
RDP
Microsoft Windows
Operating Systems
Research
Documentation
Knowledge Sharing
Communication
Articulate
Conflict Resolution
Problem Solving
Adaptability
Oracle UCM
IMG
Job Details
Hi,
Position: Systems Analyst
Location: Atlanta, Georgia (Hybrid)
Duration: 12+ Months
Interview Mode: video
Need Only Local profile
| Skill | Required / Desired | Amount | of Experience |
| Proven expertise in O365, AD, Exchange Server, Windows, VPN, RDP, MS Teams | Required | 10 | Years |
Primary Responsibilities:
- Provide Complex Issue Resolution: Serve as the escalation point for technical issues, guiding the team in troubleshooting and resolving hardware, software, and network problems.
- Collaborate with Third-Party Vendors: Act as the primary contact for external vendors, coordinating support for advanced technical issues and ensuring timely resolution.
- Support Core IT Systems: Ensure proper management and support of technologies including Office 365, Active Directory, Exchange Server, Microsoft Teams softphones, VPN, RDP, and Windows operating systems.
- Research and Implement Technical Solutions: Recommend and implement solutions to improve efficiency and reliability.
- Develop and Maintain Documentation: Ensure comprehensive documentation of systems, processes, and troubleshooting procedures for team reference and knowledge sharing.
Desired Skills and Attributes:
- Strong Communication Skills: Ability to articulate technical concepts clearly to both technical and non-technical audiences.
- Problem-Solving Mindset: Proactive and solution-oriented approach to addressing challenges and improving processes.
- Adaptability and Flexibility: Capable of handling shifting priorities and working in a fast-paced environment.
- Customer-Focused Attitude: Dedicated to providing excellent service to internal users and ensuring their IT needs are met.
Niranjan Kumar | Technical Recruiter
Email:
Stellent IT | office :
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