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POSITION OVERVIEW : Operations Manager POSITION OVERVIEW : Operations Manager POSITION GENERAL DUTIES AND TASKS : Responsibilities:
Oversee daily application support procedures and serve as the main contact. Foster a collaboration or relationship with important business partners in order to offer pertinent knowledge, assistance, and guidance on application support and enhancement. To guarantee that business operations are steady and fulfilling requirements, supervise the Interplant SAP supply chain processes and the Production Execution systems/teams (Receiving/Stock transports/Data collection/Labelling). In charge of managing the technical business partner connection with service vendors (contracts and SLAs), integrating personnel into the company, and working with partner managers on resource productivity and challenges. Manage the development of business process improvement and technological functionality. Manage application production environments, including change, release, problem, and incident management, using established protocols and procedures. Assist the Integration teams in making sure that the integration tools, and communication systems are reliable and satisfy business needs. Share updates regarding the status of open requests and collaborate with the management team to arrange for any resources that may be required for design, testing, and implementation assistance. Share problems that affect day-to-day operations and give updates on their resolution. Collaborate with the IT and business teams to give updates on their resolution. Collaborate with the IT and business teams