Overview
Skills
Job Details
ABOUT THIS ROLE
We are seeking a proactive, articulate and enthusiastic individual for the role of P&P Ops Partner. This position will report to the People and Places Operation and Compliance Lead and will play a vital role managing the entire employee lifecycle by leveraging technology.
ABOUT YOU
As the ideal candidate, you are a detail-oriented problem-solver with a strong aptitude for data management and analysis. You have a proven track record of maintaining data accuracy and integrity, and you thrive in a collaborative, fast-paced environment. Your exceptional communication skills and customer service orientation allow you to effectively support internal and external customers.
Role Summary:
The P&P Ops Partner is responsible for maintaining data across HR systems, including Workday, ADP and PeopleSoft. This early career role requires a strong understanding of HR data management best practices, analytical skills, and the ability to serve as a subject matter expert on day-to-day HR operations.
Key Responsibilities:
- Process data integrations between Workday, ADP, and other HR platforms to facilitate seamless data flows
- Accurately process employee lifecycle events, such as new hires, rehires, internal transfers, terminations, and leaves of absence, ensuring timely updates in all relevant systems
- Conduct regular audits and data reconciliations to ensure accurate and consistent data across HR systems
- Provide tier 1 support to employee inquiries via HR inbox and ticketing system
- Perform data analysis using tools like Excel (e.g., VLOOKUPs) to verify data and support HR data governance
- Provide guidance and training to Managers, and HR Partners on system functionality inclusive of process proficiency and data management best practices
- Collaborate cross-functionally to improve HR processes, identify opportunities for automation and improvement
- Provide support for ad-hoc HR projects and initiatives, contributing to the overall success of the HR operations function
- 3+ years of experience in an HR data management, operations or HRIS role
- Maintain meticulous attention to detail and a strong understanding of HR data governance, policies and procedures
- Strong analytical, problem-solving, and communication skills
- Outstanding customer service and interpersonal skills
- Ability to work collaboratively across functions and at all levels of the organization