ServiceNow Solution Architect

Overview

$As per Market
Accepts corp to corp applications
Contract - Long Term

Skills

CSA
architect
itsm
ServiceNow
ITOM

Job Details

Position: ServiceNow Solution Architect

Location: Remote

Mode Of Hire: Contract

Job Summary:
We are seeking a highly skilled ServiceNow Solution Architect with 10+ years of experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate will have a deep understanding of ServiceNow architecture, ITSM, ITOM, CSM, and other key modules. This role requires extensive experience in solution design, platform governance, integrations, and automation, ensuring optimal performance and scalability. The Solution Architect will work closely with business stakeholders, technical teams, and leadership to deliver enterprise-grade solutions aligned with business goals.

Required Qualifications & Experience:

ServiceNow Expertise

  • 10+ years of experience in designing and developing ServiceNow solutions.
  • Strong expertise in ITSM, ITOM, CSM, HRSD, GRC, SecOps, and custom applications.
  • In-depth knowledge of Common Service Data Model (CSDM), CMDB, Discovery, Event Management, and Service Mapping.
  • Hands-on experience with ServiceNow scripting (JavaScript, Glide API, Business Rules, Script Includes, UI Policies, Client Scripts, and Flow Designer).
  • Experience in ServiceNow integration with external systems (REST, SOAP, LDAP, SSO, MID Server, and Integration Hub).
  • Deep understanding of ServiceNow security, access controls, and data privacy best practices.


Technical & Architecture Skills

  • Experience in enterprise architecture, cloud computing, and SaaS platforms.
  • Strong understanding of Microservices, APIs, and modern integration strategies.
  • Familiarity with DevOps, CI/CD, Agile, and ITIL methodologies.
  • Performance optimization experience in large-scale ServiceNow implementations.


Soft Skills & Work Environment

  • Strong communication and stakeholder management skills.
  • Ability to translate business requirements into technical solutions.
  • Leadership and mentoring capabilities for guiding development teams.
  • Analytical mindset with problem-solving and troubleshooting skills.

Preferred Certifications:

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist (CIS) ITSM, ITOM, CSM, HRSD, SecOps, or GRC
  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified Technical Architect (CTA) (Preferred)
  • ITIL v4 Certification (Preferred)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.