Application Architect- Product Development

Job Title: Application Architect- Product Development Location: Tallahassee, FL (Onsite) Employment Type: Contract
Duration: 12 Months
About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients.
Job Description:
FDOR is seeking an Applications Architect to oversee, develop and coordinate complex IT
product and solution development initiatives for the ServiceNow platform. The selected
candidate will work with stakeholders to manage delivery schedules, technical integration,
and product performance, ensuring alignment with the Department's business goals and
technology standards.

This role requires a hands-on leader with experience in product lifecycle
management, including development planning, feature delivery, and release cycles
for software-based solutions. The Product Development Coordinator will serve as a
liaison between business owners and technical teams, balancing business
priorities with technical constraints and ensuring quality product delivery.

Responsibilities include assisting with managing schedules, resolving delivery risks,
development work, facilitating stakeholder alignment, and supporting the transition of new
capabilities into operations. The candidate must demonstrate strong organizational,
technical, and customer-facing communication skills, as well as experience coordinating
delivery roadmaps with enterprise architecture and engineering teams.

Required consultant experience provided by Contractor, shall include:
IT Product Development & Lifecycle Management
o Minimum 7 years in IT product development and experience managing product
development timelines, release planning, feature delivery, and post-deployment support.
Cross-Functional Leadership
o Minimum 5 years leading complex, multi-team product or technology solution delivery in
high-tech or government environments.
ServiceNow Platform Expertise
o Proven experience with ServiceNow development, implementation, and enhancement,
including workflows, modules, and system integrations.
CMDB & Discovery Tool Oversight
o Experience managing CMDB structure, data quality, and governance.
o Experience with ServiceNow Discovery tool implementation, including automated asset
discovery, data validation, and integration.
Stakeholder Communication & Collaboration
o Strong ability to communicate complex technical information to business owners,
leadership, and technical teams.
o Proficiency with collaborative tools such as SharePoint 365, Microsoft Project, and Azure
DevOps.

Preferred Experience:
Enterprise Architecture Alignment
o Familiarity with aligning ServiceNow products and enhancements with enterprise
architecture principles and organizational standards.
Software Quality & Testing
o Experience in prototyping, technical evaluation, solution testing, or validating releases for
production readiness.
Process Improvement & Continuous Delivery
o Experience integrating continuous improvement practices and incorporating user feedback
into product enhancements.
Government or Large-Scale Project Exposure
o Experience in government IT programs or large-scale enterprise projects, including
coordination of multi-vendor teams.
Customer-Facing or Training Support
o Experience supporting business teams, end users, or organizational training related to
ServiceNow platform changes.

Bachelor's Degree in one of the following, or equivalent work experience:
Computer Science
Information Systems / MIS
Business Administration (IT focus)
Information Technology
Required Certification:
ServiceNow System Administrator Certification
Preferred Certifications (optional):
Certified Implementation Specialist (CIS) ServiceNow
Project Management Professional (PMP)
ITIL Foundation or Agile/Scrum certification
Employment Practices:
EEO, ADA, FMLA Compliant
VLink is an equal opportunity employer. At VLink, we are committed to embracing diversity, multiculturalism, and inclusion. VLink does not discriminate on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All aspects of employment including the decision to hire, promote, or discharge, will be decided on the basis of qualifications, merit, performance, and business needs.