eCommerce Architect

Job Title: eCommerce Architect

Job Duration: 09+ Months

Job Location: Charlottesville, VA

Overview:

• We are seeking an experienced and highly technical eCommerce Architect to join our team and take ownership of our eCommerce platform architecture. The ideal candidate will have proven expertise with BigCommerce, strong integration experience, and a solid understanding of the financial and operational backend of eCommerce ecosystems. This role will report to the Enterprise Architecture group and will serve as the go-to expert for designing, implementing, and optimizing eCommerce solutions across the organization.

Responsibilities:

• Lead the architecture and design of scalable, high-performance eCommerce solutions using BigCommerce.
• Work closely with the Enterprise Architecture team to align eCommerce strategies with broader IT and business goals.
• Design and oversee integrations between BigCommerce and backend systems, including ERP platforms like NetSuite or equivalent financial systems.
• Develop and implement best practices for connecting eCommerce platforms with third-party services such as payment gateways, tax providers, and shipping logistics systems.
• Provide technical leadership in the selection and implementation of tools and platforms that support marketing and sales functions.
• Serve as a subject matter expert on data flow, system performance, and overall platform architecture within the eCommerce domain.
• Participate in vendor assessments and manage relationships with platform and integration partners.
• Ensure all architecture solutions meet security, compliance, and performance standards.
• Mentor and guide development and implementation teams throughout the project lifecycle

Qualifications:

• Proven experience as an eCommerce Architect or in a similar senior technical role.
• Strong hands-on experience with BigCommerce is a mandatory requirement.
• Experience with system integration, particularly with financial systems and ERPs.
• Familiarity with NetSuite is a significant plus but not a strict requirement. Candidates with financial integration experience on other platforms will be considered.
• Solid understanding of payment and tax provider integrations.
• Strong technical skills and understanding of APIs, middleware, and cloud-based architecture.
• Ability to collaborate with marketing and sales teams to align platform capabilities with business initiatives.
• Excellent communication and documentation skills.

Preferred Skills:

• Experience working with marketing automation platforms and CRM tools.
• Previous experience in large-scale eCommerce platform migrations or implementations.
• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform.