Help Desk Technician - TS/SCI with Polygraph

Overview

On Site
USD 26.56 - 35.94 per hour
Full Time

Skills

SAFE
Technical Support
Network
Computer Hardware
Software Troubleshooting
Help Desk
Technical Training
DoD
Information Assurance
Information Architecture
Impact Analysis
Security+
Customer Engagement
Management
System Monitoring
Supervision
Evaluation
Security Clearance
Telecommuting
Taxes
Apache Flex
Military
Insurance
Professional Services
Innovation
Artificial Intelligence
Machine Learning (ML)
Cloud Computing
Application Development

Job Details

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph

Public Trust/Other Required:
None

Job Family:
Technical Support Services

Job Qualifications:

Skills:
Computer Hardware, Help Desk Support, Technical Support
Certifications:
None
Experience:
3 + years of related experience
ship Required:
Yes

Job Description:

We are GDIT. The people supporting and securing

some of the most complex government, defense,

and intelligence projects across the country. We

ensure today is safe and tomorrow is smarter. Our

work has meaning and impact on the world around

us, but also on us, and that's important.

GDIT is your place. You make it your own by

embracing autonomy, seizing opportunity, and

being trusted to deliver your best every day.

We think. We act. We deliver. There is no

challenge we can't turn into opportunity. And our

work depends on a Help Desk Technician joining our team to

support our government client's activities in the Northern Virginia locations.

At GDIT, people are our differentiator. As a Help Desk Technician supports and

manages the responsibilities of the successful completion of all tasks in assigned projects.
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems.
  • Assists with the installation, configuration, and upgrade of computer hardware and software.
  • Provides end-user software troubleshooting and support.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides troubleshooting and support.
  • Assists in the administration of e-mail systems.
  • Provides phone and help-desk support for local and off-site users.
  • Maintains current knowledge of relevant technology as assigned.
  • Shift Schedule
  • Participates in special projects as required.

WHAT YOU'LL NEED TO SUCCEED:
Education: AA/AS Degree, Technical Training, Certification(s) or the equivalent combination.
Required Experience:
  • 3+ years of related experience
  • Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment: CompTIA Security+ CE is the minimum certification
  • As part of your function on the program, you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. Please be aware that because of these critical duties, you will be subject to additional IT system monitoring, and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero-tolerance policy for security violations.

Security Clearance Level: TS/SCI with Polygraph
Location: On Customer Site
ship Required

GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays.

The likely hourly rate for this position is between $26.56 - $35.94. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
None

Telecommuting Options:
Onsite

Work Location:
USA VA Chantilly

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.