Business Analyst (Product or Application Management)

Overview

Remote
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)
75% Travel

Skills

Analytical Skill
Artificial Intelligence
Banking
Business Requirements Gathering
Collaboration
Communication
Conflict Resolution
Confluence
Data Science
Financial Services
Functional Requirements
Issue Resolution
JIRA
Management
Microsoft Visio
Problem Solving
Process Modeling
Project Delivery
Regulatory Compliance
Specification Gathering
Stakeholder Engagement
Testing
Workflow

Job Details

Job Title: Business Analyst (product or application management)
Location: Remote (60 70% Travel Required; Travel Expenses Paid)
Industry: Financial Services / Banking
Employment Type: Contract

 

Job Title: Business Analyst

Business Analyst with strong experience in product or application management, excellent communication skills, and the ability to work with engineering teams on cloud-based and conversational AI solutions. A mix of technical knowledge (APIs, JSON/XML, Postman) and domain expertise (Banking, Finance, Healthcare, etc.) is essential

Key Responsibilities:

  • Collaborate with clients to develop detailed use cases, personas, and business scenarios, and present tailored solutions.

  • Work closely with engineering teams to design and deploy solutions using optimal resources and architectures.

  • Define conversational experiences for business-specific use cases, enhancing usability and engagement.

  • Identify and map various user utterances to business intents to improve Natural Language Processing (NLP) performance.

  • Provide ongoing support to development teams by resolving queries based on in-depth understanding of customer businesses.

  • Prioritize tasks and initiatives based on their impact on customers and business goals.

  • Contribute to quality assurance by assisting in the development of test plans, defining certification criteria, and supporting User Acceptance Testing (UAT).

  • Willingness to travel domestically and internationally for short or extended periods.

Required Experience:

  • 5–8 years of experience in defining and managing core products or business applications, ideally in product management or similar functions.

  • Minimum 6 months of experience working on conversational applications is a plus.

Must-Have Skills:

  • Solid understanding of cloud-based systems and experience in domains like Banking, Finance, Healthcare, or Social/Web applications.

  • Strong knowledge of software development processes and web technologies.

  • Working familiarity with web service concepts, JavaScript and/or Java, and data formats such as JSON and XML.

  • Proficient in API testing tools such as Postman or equivalent.

  • Ability to thrive in a fast-paced environment with shifting priorities.

  • Self-motivated with a proactive approach to learning and problem-solving.

  • Excellent communication skills, both verbal and written.

  • Comfortable leading presentations and discussions with sales, engineering, and client stakeholders.

Preferred Skills:

  • Practical understanding of agile or iterative development methodologies.

  • Technical background or hands-on experience in software development.

  • Experience collaborating with distributed teams across different time zones.

  • Prior involvement with software development teams in a business analyst or product owner capacity.

Educational Qualifications:

  • Bachelor’s degree in Engineering, or a Master’s in Computer Applications, or an MBA with strong technical acumen from a recognized institution.

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