identity and collaboration operations lead

  • Boston, MA
  • Posted 4 hours ago | Updated 4 hours ago

Overview

On Site
$40 - $50
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 06 Month(s)

Skills

Lead
mentor
and grow a team of identity and collaboration engineers responsible for critical IT services.
Azure Machine Learning (ML) - 6+ years experience required!
This position is ideal for a technically skilled engineer or administrator with a passion for mentorship and operational excellence.

Job Details

Location: Boston MA
Duration: 6 months
GBaMS ReqID: 10280672

Digital : Azure Machine Learning (ML) - 6+ years experience required!

-Lead, mentor, and grow a team of identity and collaboration engineers responsible for critical IT services.
- Manage 24x7 operational support and incident response for directory services and M365 tools.
- Define team goals, KPIs, and support metrics to track performance and improve service quality.
- Foster a high-performance, customer-centric culture focused on service reliability and user experience.
- Act as an escalation point for complex technical and operational issues.

We are seeking an enterprise identity and collaboration operations lead with deep hands-on experience in enterprise identity and collaboration technologies who is ready to step into leading and mentoring other operational team members.
This position is ideal for a technically skilled engineer or administrator with a passion for mentorship and operational excellence.
The manager will lead a team responsible for 247 support and strategic management of both on-premises and Azure Active Directory, authentication systems, and Microsoft 365 collaboration tools, while maintaining ownership of technical service delivery.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.